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Application Support Specialist

Hub Technology Group
Boston, MA Contractor
POSTED ON 2/5/2025
AVAILABLE BEFORE 3/4/2025

6-12 Month Contract

HYBRID - Boston MA

LOCAL - DIRECT W2 Candidates Only


This contract role will provide support to faculty, learners, and staff specific to Microsoft Exchange Online, Microsoft 365, and other collaboration platforms.

  • Diagnose, escalate and resolve software incidents Microsoft 365 Exchange, SharePoint Online, Teams, Slack, Zoom and other collaboration and custom platforms
  • Participate in projects providing subject matter and technical expertise on applications
  • Configure applications to match business needs
  • Build and update use case and technical documentation as needed
  • Create troubleshooting guides and knowledge articles


Experience

  • BS in CS, Math, Science or similar - or related professional experience
  • 5 years of remote and on site application support and troubleshooting

Salary : $45 - $53

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