What are the responsibilities and job description for the Lead, Managed Services Transition and Delivery position at Hubbell Incorporated?
Job Overview
The Managed Services Transition and Delivery lead is responsible for the day-to-day responsibilities of transitioning services to Hubbell's selected Managed Services partner delivering application and infrastructure services. This role ensures that Hubbell's business and technical requirements are understood and met by our Managed Services service provider. This individual will work closely with our partner's Managed Services transition manager and Hubbell's I.T. managers and I.T. personnel to effectively transition operational run support services to our Managed Services partner.
This role will work with a broad set of stakeholders across I.T. All operational support of our class Tier 1 and 2 applications and supporting infrastructure will transition to Managed Services.
A Day In The Life
- Serves as the interface between I.T. functional and technical teams and Managed Services teams.
- Monitor and facilitate the functional and technical knowledge transfer to the Managed Services provider.
- Communicate requirements as needed to business area management and end user communities who depend upon services supplied by Managed Services.
- In conjunction with our Managed Services provider develop and implement a communication plan providing the technical, procedural, and cultural change during service transition.
- Collaborate and work in conjunction with Hubbell I.T. and Managed Services Provider teams to define changes in project plan, requirements, dependencies, resources assignment / availability, roles and responsibilities, and project objectives.
- Jointly manage the transition of services in conjunction with our Managed Services partner.
- Attend regular transition meetings according to schedule.
- Define and maintain processes to transition change and impact created by project team work to operational support by Managed Services.
- Collaborate with stakeholders, establish, and implement best practice, process, and policies for effective Managed Services delivery.
- Lead planning of transitions from Project to Managed Services operations by working in collaboration with Managed Services provider and development teams.
- Support the improvement of Managed Services governance and standardization of process and reporting.
What will help you thrive in this role?
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Unified Business Solutions
Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA : M / F / Veteran / Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
