What are the responsibilities and job description for the SDR SMB - B2B SaaS startup position at Hubflo?
Hubflo is the next-generation client OS for service businesses (agencies, professional services firms, etc.).
Our mission is to help service SMBs supercharge their business and elevate their client experience.
Hubflo brings together all the essential tools service businesses need to manage their clients into one flexible and modern client portal.
We are a team of 15, growing fast, and backed by top-tier investors.
While our core product team is based in France,* we are now setting up an office in NYC (Manhattan) and hiring for multiple roles there.** This is a rare opportunity to join a dynamic team at a pivotal growth moment.
The role:
We’re looking for an energetic and organized Sales Development Representative (SDR) & Sales Operations Specialist to play a pivotal role in driving our sales process. This role combines lead qualification, quick deal closures, CRM management, and operational support to ensure the sales team operates at peak efficiency.
Responsibilities:
Inbound Lead Qualification:
- Respond to inbound demo requests via phone and email, qualifying leads to determine their fit.
- Optimize the demo schedule for our Account Executive, ensuring efficient allocation and effective follow-ups.
Quick Lead Closures:
- Take ownership of “quick leads”—smaller or mostly self-serve prospects—and close deals promptly to maximize revenue.
CRM Management:
- Maintain and update the CRM, ensuring data accuracy and structure to support smooth sales operations.
- Implement processes to improve CRM usage and support sales team needs.
Sales Team Support:
- Assist in streamlining sales workflows and processes to enhance team efficiency.
- Collaborate on sales materials, reporting, and analytics to support strategic decision-making.
- Provide administrative support and manage special projects as needed.
Who You Are / Desired Skills:
Experience: Previous experience in sales development, sales operations, or a similar role, ideally within a SaaS environment.
Strong Communicator: Excellent verbal and written communication skills, with a natural ability to engage leads and clients.
Organized & Detail-Oriented: Exceptional organizational skills with an eye for detail and process improvement.
Tech-Savvy: Proficiency with CRM tools (e.g., HubSpot, Salesforce) and other sales enablement technologies.
Self-Motivated: A proactive mindset with the ability to work independently and thrive in a dynamic, fast-paced environment.
Team-Oriented: A collaborative approach and willingness to support the broader sales team to achieve shared goals.
Terms:
Availability: Immediate start.
Contract Type: Full-time
Work Location: NYC (Manhattan). This role can be hybrid, with 2 to 3 days of remote work per week.
Perks:
Competitive salary with growth potential.
Equity
Clear career progression as the company grows.
Annual trips to Europe for team retreats.
And many more (see below)
- Top health insurance
- Health savings account (hsa) & flexible spending account (fsa)
- Paternity leave (6 weeks) and maternity leave (14 weeks)
- Esop
- 100% remote or 2 days/week if you're in nyc
- 20 days paid vacation time / year
- Monthly wellness & lifestyle allowance
- Public transit stipend
- If you're in nyc, you can bring your dog/cat to the office
- Trips to new york & paris to meet with the team / retreats
- Volunteer time off
- Macbook pro $300 tech equipment
