113- Huck's QSR Leader

Job Description

HUCK’S QSR MANAGER

• Statement of the Job
  
  

Every QSR manager is responsible for the proper and efficient operation of the food service department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.

• The Duties and Responsibilities Are:
• General Management
  
  

Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open

Effectively schedules associates to meet business demands using fixed schedule

Gives all customers prompt and courteous service

Effectively communicates with store associates and management

Follows all federal, state and local laws and ordinances pertaining to the operation of the department

Provides a role model of conduct for other associates in the store

Controls variable expenses of the department

Ensure all associates are in proper uniform and providing prompt, courteous customer service

• Bookkeeping
  
  

Ensures all paperwork is done accurately and in a timely manner

Maintains inventory and loss within company guidelines

Conducts inventories as directed by management

Ensures all associates are properly recording all hours worked

• Human Resources
  
  

Treats all associates with dignity and respect and uses the proper personnel management techniques

Ensures that all associates receive breaks

Advises store manager of any personnel situations or policy violations having an adverse effect on store operating performance

Trains all new associates on proper completion of their job duties

• Security
  
  

Ensures all associate shift procedures are followed

Ensures a safe shopping and working environment

Ensures all safety rules are followed and protective equipment used

• Merchandising
  
  

Ensures current sign program is posted on the date the program begins

Ensures current plan-o-grams being used

Communicates with division manager any special needs or request

Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed

• Maintenance
  
  

Ensures the food service appearance reflects company expectations and standards

All food service display cases and glass are clean

Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager

Ensures all food service areas are kept clean and follows all sanitation procedures

• Safety
  
  

Ensures that ladders are properly used

Ensures that lifting procedures are followed per company policy

Ensures that wet floor signs are used, per company policy

Reports accidents promptly to store manager and corporate office