What are the responsibilities and job description for the Help Desk Professional position at Huck's Food and Fuel?
Job Overview
The Help Desk Professional will provide technical support to Huck's Food and Fuel employees and customers. This includes troubleshooting hardware and software issues, performing on-site installations and maintenance tasks, and developing and maintaining help desk documentation.
Essential Duties and Responsibilities:
- Provide technical support to users via phone, email, or in-person
- Troubleshoot hardware and software issues in a timely and efficient manner
- Perform on-site installations and maintenance tasks as needed
- Develop and maintain help desk documentation for troubleshooting problems and administrative tasks
This role requires strong analytical and communication skills, as well as the ability to work effectively in a fast-paced environment.
