What are the responsibilities and job description for the Customer Service Specialist I position at HUCKEYE HEALTH SERVICES LLC?
Job Description:
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
Required skills and experience:
- MUST HAVE 2 years experience with radiology diagnostic testing scheduling experience – e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine.
- Health insurance verification knowledge
Schedule: Monday- Friday 8:30am-5pm
Job Type: Contract, 6 months
If you are interested in this position, please email your resume to staffing@huckeyehealthcare.com
