What are the responsibilities and job description for the Customer Service Game Master position at Huddys Escape?
Job Overview
We are seeking an enthusiastic and engaging Game Master to join our team. The Game Master will be responsible for facilitating immersive gaming experiences, ensuring that all participants have a memorable time. This role requires a blend of creativity, leadership, and exceptional customer service skills to manage game sessions effectively and maintain a fun atmosphere.
Responsibilities
- Lead and oversee game sessions, ensuring all participants understand the rules and objectives.
- Create an engaging environment by actively interacting with players and enhancing their experience through storytelling and character development.
- Manage game logistics, including setup, breakdown, and maintenance of equipment.
- Handle cash transactions accurately and efficiently during events or gaming sessions.
- Address any conflicts or issues that arise during gameplay in a calm and professional manner.
- Provide excellent guest services by responding to inquiries and feedback from participants.
- Ensure safety protocols are followed, especially in environments involving children or physical activities.
Skills
- Strong background in customer service with the ability to engage and connect with diverse groups of people.
- Experience in hospitality or food service is a plus, enhancing the overall guest experience.
- Excellent public speaking skills to effectively communicate game rules and engage players.
- Conflict management skills to resolve issues swiftly while maintaining a positive atmosphere.
- Previous experience working with children is beneficial for managing younger participants effectively.
- Familiarity with cash handling procedures for accurate transaction processing during events.
- Knowledge of events management principles to assist in organizing successful gaming events.
Join us as a Game Master and help create unforgettable experiences for our guests!
Job Type: Part-time
Pay: $14.00 - $15.50 per hour
Expected hours: 30 – 40 per week
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $14 - $16