What are the responsibilities and job description for the Customer Service/Rental Assistant position at Hudson Automotive Group?
Job Details
Description
Beaman Toyota, a Hudson Automotive company, is looking for an energetic and driven Rental Assistant to join our service department team. Hudson Automotive is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an experienced automotive customer service professional with a track record of success and are looking for career advancement, it’s time to shift your career into gear with Beaman Toyota!
What we offer:
- Top Compensation
- PTO: Full-time employees are eligible for 10 PTO days per year based on accrual.
- Medical, Dental, Vision, and Life Insurance
- 401k
- Continuous employee professional development (Hudson Academy)
- Employee discounts on products & services
Who are we looking for?
- Customer Centric service professional who loves making people smile.
- Someone with an Energetic personality who loves collaborating with a team.
- Self-Motivated individual who is competitive and coachable.
What you’ll do:
- Determines type of automobile and accessories desired by customer, location for pick up and return of automobile, and number of days needed for rental.
- Quotes cost of rental, based on type of automobile, daily rates, estimated mileage, insurance coverage requested, and amount of deposit required.
- Completes rental contract, explains rental policies and procedures, verifies credit, and obtains customer signature and deposit.
- Checks automobile upon return for damage and records mileage and fuel level reading.
- Accepts automobiles returned by customer and computes rental charges based on type of automobile, length of time, distance traveled, taxes, and other expenses, such as late charges or damage fees incurred during rental.
- Adds fluids such as fuel, oil, and engine coolant to maintain the automobile.
Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications