Employment Services Coordinator

Job Description

Job Description

Salary : 55-60K

POSITION OVERVIEW : Hudson Guild seeks to hire a Workforce Development Specialist as a dedicated resource supporting a newly launched workforce development program. This position requires a person with energy, creativity and dedication to supporting participants in gaining training / employment. The position presents an opportunity to play an important role in the shaping / directing the strategy of this new program, with the potential to grow into a management / leadership role.

REQUIRED QUALIFICATIONS : Bachelors Degree in Human Services, Social Work or Human Resources; minimum of 3 years of workforce development experience, relationship building, strong collaboration / organization skills, or 5 years of successful workforce development experience. Strong organizational and communication skills (including writing).

PREFERRED QUALIFICATIONS : Experience serving young adults and 18 person(s), preferably in a community center setting, as well as knowledge of NYCHA community and agency needs. Knowledge / experience working with justice involved person(s). Office technology proficiency (including Google Suite, Microsoft Office). Bilingual in Spanish / English.

RESPONSIBILITIES :

• Develop outreach initiatives to recruit program participants
• Identify and build knowledge of / relationships with NYC private and public sector organizations (including employers, training / education partners and other workforce development programs) to establish opportunities for employment, internships, job skills or readiness training
• Connect with participants seeking employment to explore career goals and opportunities, enhance job readiness and facilitate access to supporting programs and partner organizations
• Offer Case Management services, creating and implementing needs assessments and action plans for participants
• Develop and maintain case tracking system; generate statistics and overall progress reports
• Provide individual / group workshops in resume writing, job search, interview techniques, social media, and effective communication
• Participates in internal / external networking events, job fairs, community outreach, etc.
• Utilize participant and partner information / research to determine program directions and goals
• Communicate effectively with participants, community partners, other stakeholders, and staff
• Keep supervisor up-to-date (verbally and in writing) of client and / or program related issues, problems, concerns
• Ensure program compliance with Hudson Guild policies and procedures
• Be aware of programmatic targets and goals and work towards these in all activities provided to participants
• Collect and enter required data in a timely manner
• Engage in professional development and apply learned knowledge towards using evidence-based best practices
• Engage in data analysis processes conducted by the Evaluation and Quality team to determine strengths and areas for improvement and follow action steps in the Continuous Quality Improvement (CQI) process
• Assist in carrying out and participate in Community Building activities to support organizational effectiveness and outreach
• Perform other program-related duties as assigned

WORKING CONDITIONS : Travel between multiple sites consisting of office(s) and community center environments. Be able to work some evenings and weekends as needed

PHYSICAL REQUIREMENTS : The position requires constant communication with participants and co-workers; must be able to exchange accurate information in these situations. Frequent operation of a computer and other office equipment, such as phone and copy machines. Occasionally lift 25lbs and remain stationary for long periods.

The Hudson Guild is an Equal Opportunity Employer.