What are the responsibilities and job description for the Social Work Supervisor position at Hudson Guild?
POSITION OVERVIEW: Under the supervision of the Program Director, the Social Work Supervisor is responsible for meeting the demands of the program while leading a team of case managers, and social workers that will meet the community needs, providing high quality services in accordance with regulations. The Social Work Supervisor will also have a caseload of 20 clients, providing case management and assistance needs to individuals. In the absence of the Program Director, the Program Manager will assume the responsibilities of the position.
QUALIFICATIONS: Must have a at minimum a Master’s Degree in Social Work (MSW) or related field and be experienced working with a diverse population; 1 to 2 years’ experience in the health and human service field, including services in long-term services and supports, and supervision of staff. Knowledge of resource and benefit programs. Excellent organizational, communication, outreach, and advocacy skills and the ability to work as a team. Flexibility to work some evening hours and weekends. The Case Manager Supervisor must have proficiency in google suites, Microsoft office and the ability to build reports and analyze data. He/She/They must possess excellent time management, attention to detail, organizational and communication skills and maintain the integrity of the organization at all times.
PREFERRED QUALIFICATIONS: Bilingual Spanish or Cantonese
RESPONSIBILITIES:
- Supervises case managers, social workers and serves as a Task Supervisor to MSW interns to ensure that overall program operations are in compliance with contract requirements.
- Provision of the Core Functions (process of intake, information and referral services, screenings, application assistance, person-centered planning, and care transitions)
- Weekly supervision and case reviews to identify strategies, work plans, goals, and additional community resources.
- Identify and report any barriers/trends, and develop strategies to address these issues.
- Develop and implement staff meetings and professional development
- Carry and manage a caseload and provide case assistance while providing overall crisis intervention and clinical risk management
- Conduct ongoing outreach to identify NORC participants
- Maintain a working knowledge of community resources and current trends in social services
- Make referrals and monitor linkages to appropriate services
- Establish and build effective relationships with community partners
- Ensure data entry, documentation, and reports are maintained and submitted per contract requirements
- Monitor contract compliance and outcomes by implementing continuous monitoring systems of program activities
- Represent program and agency at various meetings
- Contribute to the submission of grants, proposals, reports, etc
- Be available to work on either Thanksgiving or Christmas, to be decided in consultation with the Director, as well as other holidays and during special events
- Participate in community-building activities sponsored by program and agency and encourage participants to support these activities
- Perform other program-related tasks as assigned
WORKING CONDITIONS: Typical office setting that may require occasional travel between multiple sites consistent with a community center environment.
PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, and other office equipment.
As a full time employee at Hudson Guild, you will be eligible for:
- 24 Vacation Days
- 1 Floating Holiday
- 12 Sick Days
- Medical, Dental and Vision Insurance
- 403b Plan
