What are the responsibilities and job description for the Supportive Housing Case Manager position at Hudson Guild?
The Supportive Housing Case Manager will represent Hudson Guild in providing social service assistance to tenants in Supportive Independent Housing, managed by Clinton Housing Development Company.
REQUIRED QUALIFICATIONS: Associate's or Bachelor’s degree in human services, Social Work or other related field. Experience working with the older adults population and other service agencies. Willingness to work a flexible schedule. Excellent organizational, computer and advocacy skills and the ability to work as part of a team.
PREFERRED QUALIFICATIONS: Two years of related work experience preferred. Must be able to speak, read and write in English; Spanish preferred. BA/BSW required, MSW or MSW student a plus.
Specific Responsibilities:
- Conduct bio-psychosocial assessments/care plan for new clients
- Facilitate support groups as assigned by supervisor.
- Conduct intakes and needs assessments as assigned.
- Coordinate and monitor services, including home care, medical and/or psychiatric care, etc.
- Assist with money management including monthly bill pay, budgetary assistance, and applying for private stipendiary assistance as necessary
- Eligibility screening for public benefits/entitlements and facilitate the collection of documentation to support these applications
- Advocate on behalf of clients in matters relating to well-being such as tenant/landlord issues, legal affairs, and access to benefits
- Maintain database records that document personal profiles, important contacts, and narrative accounts of interactions with clients and others
- Attend community meetings for the purpose of conducting program outreach and trainings designed to build knowledge
- Crisis intervention when necessary
- Provide caregiver support
- Provide information and referral services to individuals that are not referred as HOPE clients
- Willingness to work a flexible schedule, including some weekend and/or evening hours as necessary
- Participate in case presentations, staff meetings, field visits and regular training
- Submit work schedules and statistics in a timely manner as required.
- Keep supervisor abreast on an ongoing basis and in supervisory meetings of outstanding work priorities.
- Participate in community-building activities sponsored by program and agency and encourage participants to support these activities
- Be available to work on holidays and special events as necessary.
- In the absence of the Case Manager or Social Worker, HOPE staff will assume the responsibilities of the position
- Perform other tasks as assigned
WORKING CONDITIONS: Typical office setting that will require travel between office and client’s home, and possible multiple sites consistent with a community center environment.
As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire.
Hartley House is an equal opportunity employer.
