What are the responsibilities and job description for the General Manager position at Hudson House Lakewood?
About Vandelay Hospitality Group
For more than 10 years, our reputation and iconic image has been consistently developed across an expanding number of brands and markets around the country. Our enduring purpose, that guides everything we do, is to inspire the dream of a better life through quality, authenticity and timeless style.
About the General Manager Opportunity
VHG General Managers achieve success through people, quality and hospitality. Responsible for the overall operation for their location and ensuring the integrity of the company. General Managers are responsible for team performance, managing guest feedback, increased sales and profitability, effective cost controls, development, training and retention of team and managers.
Responsibilities
Establish guest service and satisfaction as a priority through personal example
Respond to guest concerns, both written and verbal with the ability to creatively solve problems and develop robust solutions
Develop, communicate and achieve forecasts and realistic budgets, goals and objectives
Conduct employee orientations and maintains accurate training records
Recruit, retain, train and develop an optimum number of team members who are enthusiastically dedicated to delivering the highest level of hospitality to the guest
Develop initiatives to build sales, profitability and guest check average by driving sound community involvement programs
Ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines while providing quality food and exceptional service
Ability to explain and articulate Monthly P&L fluctuations, and action plans during monthly meetings
Control other direct operating expenses such as utilities, smallware’s, etc., to minimize expense without adversely affecting operations
Purchase within established guidelines
Oversee correct invoicing, storage and sealing of all products to always ensure quality and freshness
Ensure that all restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, employment-related forms, etc.
Ensure established standards of food safety, sanitation and quality are maintained
Ensure all food and products are consistently prepared and served according to company recipes, portioning, cooking and serving standards
Responsible for the aesthetic maintenance of the restaurant
Ensure adherence to all local, state and federal laws and regulations
Takes action based on guest reviews and feedback
Adhere to Disciplinary Action Requirements as set by the company
Attend and participate in GM meetings as scheduled
Lead weekly manager meetings
Requirements
High School Diploma or GED required; Bachelor's Degree preferred
2 years of full-service restaurant General Manager experience
Able to work a with the flexibility in hours necessary to manage, and operate the restaurant effectively
Results driven, trustworthy and team oriented
Must be able to lift to 50 pounds
Must be able to work standing and walking for extended periods of time
Perks
Medical, Vision and Dental insurance
Paid time off
Rapid career growth and development
Closed Christmas, Thanksgiving and the 4th of July
Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.
