What are the responsibilities and job description for the Customer Service Associate - Branch position at Hudson Valley Credit Union?
Job Summary
We are seeking a highly skilled Customer Service Associate - Branch to join our team. In this role, you will provide top-notch customer service to members while efficiently processing transactions and applying a consultative needs-based sales approach.
- Key Responsibilities:
- Process transactions accurately and efficiently.
- Build strong relationships with members through exceptional customer service.
- Identify opportunities to cross-sell HVCU products and services.
- Resolves member complaints and concerns in a timely manner.
