What are the responsibilities and job description for the Customer Service Representative position at Hudson Valley Credit Union?
Overview
Hudson Valley Credit Union is recruiting for Seasonal Tellers. This program is a full-time opportunity that runs over the summer months. Orientation will take place in Wappingers Falls, NY. Pay starts at $20/hr.
Available locations:
Hyde Park
Hopewell Junction
Poughkeepsie
Hollowbrook/Wappingers
Arlington
Fishkill
Pleasant Valley
Rhinebeck
Lagrange
Responsibilities
Cash handling and customer service skills are essential for this role. You will accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end-of-day proof, and handling large volumes of cash. Additionally, you will provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs, and refer members to HVCU platform staff, business partners, and automated services.
Contribute to branch and individual sales and service goals. Adhere to branch safety and security practices and procedures. Maintain a working knowledge of HVCU products, services, and systems. Utilize resources to ensure quality member service. Support the successful implementation of marketing programs and promotions by creating member awareness and recommending products when the promotion meets the member's needs.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development, including Bank Secrecy Act training (BSA), and demonstrate attained knowledge. Perform additional duties and special projects as assigned. Embrace and apply HVCU's guiding principles to all activities and responsibilities.
Hudson Valley Credit Union is recruiting for Seasonal Tellers. This program is a full-time opportunity that runs over the summer months. Orientation will take place in Wappingers Falls, NY. Pay starts at $20/hr.
Available locations:
Hyde Park
Hopewell Junction
Poughkeepsie
Hollowbrook/Wappingers
Arlington
Fishkill
Pleasant Valley
Rhinebeck
Lagrange
Responsibilities
Cash handling and customer service skills are essential for this role. You will accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end-of-day proof, and handling large volumes of cash. Additionally, you will provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs, and refer members to HVCU platform staff, business partners, and automated services.
Contribute to branch and individual sales and service goals. Adhere to branch safety and security practices and procedures. Maintain a working knowledge of HVCU products, services, and systems. Utilize resources to ensure quality member service. Support the successful implementation of marketing programs and promotions by creating member awareness and recommending products when the promotion meets the member's needs.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development, including Bank Secrecy Act training (BSA), and demonstrate attained knowledge. Perform additional duties and special projects as assigned. Embrace and apply HVCU's guiding principles to all activities and responsibilities.
Salary : $20
