Indirect Lending Growth and Retention Manager

Growth and Retention Manager is responsible for driving the growth of indirect lending partnerships by acquiring new dealerships, reactivating dormant accounts, and strengthening relationships with existing partners. This role combines sales, relationship management, and strategic planning to expand the company's dealer network, increase loan volume, and ensure long-term dealership engagement and satisfaction.

• Identify and prospect new dealerships to expand the HVCU’s lending network.
• Develop tailored strategies to onboard and integrate new dealership partners effectively.
• Conduct market analysis to identify growth opportunities and high-potential territories within HVCU’s Field of
membership.
• Proactively reach out to dormant dealerships to rebuild relationships and re-engage their participation in the
HVCU’s lending programs.
• Address concerns or barriers that led to inactivity and provide solutions to drive renewed activity.
• Develop retention strategies to prevent future inactivity.
• Promote the HVCU’s lending products and services to drive loan volume and meet sales targets.
• Collaborate with internal teams to customize programs and offerings that align with dealer needs.
• Execute and finalize partnership agreements.
• Provide training to dealership staff on loan application processes, credit policies, and platform use.
• Offer support to ensure dealerships can effectively participate in the lending program without barriers.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all
required and recommended training and development including, but not limited to, Bank Secrecy Act training
(BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic
initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit
Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model,
and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating
teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required.
• Valid drive's license required
• Minimum 3 yrs Experience in sales, business development, or account management, preferably in the auto finance or dealership industry required.
• Proven success in acquiring and retaining business partnerships required.

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Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ .

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.