What are the responsibilities and job description for the Video Teller position at Hudson Valley Credit Union?
Overview
Hudson Valley Credit Union is currently recruiting for the position of Video Teller. Primary Function : provide high-quality member service by accurately performing a variety of financial transactions through an onscreen video experience via HVCU Interactive Teller Machines. Identify members' needs and goals by asking questions and uncovering opportunities. Promote, explain, and cross sell HVCU products and services. This is an
on-site position, working from our Poughkeepsie based Operations Center.
Responsibilities
- Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments and accurate end of day proof.
- Provide courteous prompt customer service and proactively identify member needs, recommend solutions to
meet needs, and refer members to HVCU Contact Center or Branch staff, business partners, and automated services. Contribute to department and individual sales and service goals.
Qualifications
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Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ .
Employee Perks :
Hudson Valley Credit Union is an AA / EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
Salary : $20