What are the responsibilities and job description for the Community Relations/Outreach/Patient Navigator - Health Center position at Hudson Valley Regional Community Health Centers?
Hudson Valley Regional Community Health Centers (HVRCHC) is a Federally Qualified Health Center, a comprehensive primary health care practice dedicated to building a healthy community and improving the individual health, well-being and quality of life of each person served. Services include primary care medical services, mental health counseling, dental services, rehabilitation and specialty services with sites in Poughkeepsie, NY and Brewster, NY.
Hudson Valley Regional Community Health Centers is currently hiring for a full-time Patient Navigator at our busy Brewster, NY location.
Primary responsibilities of a Patient Navigator include:
- Developing and maintaining relationships with community-based organizations, public and elected officials and referral sources in alignment with HVRCHC's services.
- Coordinating with health center personnel and outside providers, when appropriate.
- Triaging external referrals.
- Promoting and providing information about the health center at community events.
- Developing and distributing outreach materials to all interested parties and community groups.
- Greeting new patients and existing patients and assisting the front desk as needed.
- Coordinating intake interviews for new and existing patients and records patient information in to the EHR as assigned.
- Obtaining patient documents, medication lists, and medical, family and social histories and recording and reconciling them accurately into the HER.
- Coordinating and assisting patients in identifying appropriate health and social support networks including medical insurance if appropriate.
- Assisting with the interpretation and translation of non-English speak patients as appropriate.
- Communicating professionally and demonstrating sensitivity to the needs of all people served at HVRCHC and maintaining patient privacy and confidentiality by abiding by HIPAA rules and confidentiality regulations.
Job requirements:
HS Diploma or GED completion, Bachelors is preferred
Bilingual Spanish is preferred
Experience in community outreach is preferred
Compassion for patients and passion for working with vulnerable patient populations.
Pay range: $19.00 - $23.00 per hour
Hudson Valley Regional Community Health Centers provides a comprehensive benefits package including competitive health care, dental, and vision benefits, retirement savings plan, paid time off, additional life insurance programs, and the ability to apply for student loan forgiveness programs (restrictions apply).
Hudson Valley Regional Community Health Centers, Inc. provides high quality, primary medical, specialty medical, rehabilitation, dental and ancillary health services to patients, to include those who are underserved with a special focus on the needs of people with disabilities and chronic health conditions. Hudson Valley Regional Community Health Centers, Inc. will maintain a culturally sensitive service environment and will not discriminate on the basis of ability to pay.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- patient navigator: 1 year (Preferred)
- Non-profit outreach: 1 year (Preferred)
- usage of Electric Health Records (EHR): 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Relocate:
- Brewster, NY 10509: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22