What are the responsibilities and job description for the Office Coordinator position at Hudson Valley Swim Stamford?
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About us
Our mission is to make a positive impact on the Stamford community by delivering a best in class swim lesson program, which build self-confidence, promotes enjoyment, and reduces incidents of drowning.
The Role
We are looking for an Office Coordinator to join our team at Hudson Valley Swim Stamford. As an Office Coordinator, you will play a vital role in delivering exceptional customer service to our clients while managing administrative tasks. This position does not involve teaching swimming lessons, unless you have experience, are qualified, and would like to pick up a shift in the water.
Responsibilities:
- Be present at the facility during lessons, answer incoming phone calls, and making outbound calls
- Drive business growth through marketing, attending community events and visiting local businesses to help promote the brand.
- Utilize our registration system proficiently to enroll customers, make schedule adjustments, and manage customer accounts efficiently.
- Educate potential customers about our swim school programs, emphasizing the benefits and features to help them make informed decisions.
- Assist in maintaining a smooth flow of activities on the pool deck by facilitating and reducing overcrowding during peak times.
- Collaborate with the management team to ensure seamless operations and provide support as needed.
Requirements:
- Must possess a functioning laptop to effectively carry out administrative tasks.
- Excellent communication skills, both verbal and written, to interact professionally with customers and team members.
- Ability to commit to a schedule and reliably fulfill assigned shifts.
- Proficiency in English language. Speaking Spanish is an advantage but not a requirement.
- Prior experience in customer service or administrative roles is preferred but not required.
Pay Rate:
This position offers competitive pay at $22 per hour and provides an opportunity to be part of a dynamic team dedicated to promoting water safety and providing exceptional service to our community. A successful Office Coordinator will be offered incentives based on business performance.
Hours:
We have classes operating M-TH from 4:00-8:00 and weekends from 9:00-1:00. The Office Coordinator position will need to commit to be present during lessons at a minimum of 3 weekdays and 1 day on the weekend (can be Saturday or Sunday). Shifts from 1:00-4:00 are also available.
Job Type: Part-time
Pay: From $22.00 per hour
Expected hours: 20 per week
Schedule:
- 4 hour shift
- 8 hour shift
Ability to Relocate:
- Stamford, CT 06905: Relocate before starting work (Required)
Work Location: In person
Salary : $22