Office Coordinator w/ Marketing

About Us
Our mission is to make a positive impact on the Danbury community and surrounding areas by delivering a best in class swim lesson program, which build self-confidence, promotes enjoyment, and reduces incidents of drowning.

Job Overview
We are looking for an Office Coordinator to join our team at Hudson Valley Swim Danbury. As an Office Coordinator, you will play a vital role in delivering exceptional customer service to our clients while managing administrative tasks. With this community having a large population of Spanish and Portuguese speaking customers, this candidate must also be able to communicate fluently in Spanish. This position does not involve teaching swimming lessons!

Responsibilities

• Be present at the facility during lessons, answer incoming phone calls, and making outbound calls
• Drive business growth through marketing, attending community events and visiting local businesses to help promote the brand.
• Utilize our registration system proficiently to enroll customers, make schedule adjustments, and manage customer accounts efficiently.
• Educate potential customers about our swim school programs, emphasizing the benefits and features to help them make informed decisions.
• Assist in maintaining a smooth flow of activities on the pool deck by facilitating and reducing overcrowding during peak times.
• Collaborate with the management team to ensure seamless operations and provide support as needed.

Requirements:

• Must possess a functioning laptop to effectively carry out administrative tasks.
• Excellent communication skills, both verbal and written, to interact professionally with customers and team members.
• Ability to commit to a schedule and reliably fulfill assigned shifts.
• Proficiency in English language and Spanish.
• Prior experience in customer service or administrative roles is preferred but not required.

Pay Rate:

This position offers competitive pay at $22 per hour and provides an opportunity to be part of a dynamic team dedicated to promoting water safety and providing exceptional service to our community. A successful Office Coordinator will be offered incentives based on business performance.

Hours:

We have classes currently operating TUE-SAT from 2:00-8:00 and Saturdays from 9:00-3:00. The Office Coordinator position will need to commit to be present during lessons at a minimum of 3 shifts (alternating days each week) along with other activities that can be done from home or in the field.

If you are passionate about providing excellent customer service while managing office operations efficiently, we encourage you to apply for the Front Office Coordinator position today!

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 15 – 30 per week

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Marketing: 3 years (Preferred)
• Customer service: 3 years (Required)

Language:

• English (Required)
• Spanish (Required)

Ability to Commute:

• Danbury, CT 06810 (Required)

Work Location: Hybrid remote in Danbury, CT 06810

Salary : $20 - $22