Demo

Operations Support Leader

Hueman Direct Hire
Bristol, CT Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

Summary

This position leads / drives the production process in support of our business objectives. The OSL will help drive continuous improvement throughout the facility and help support timely and cost-effective execution of operation plans. This position also has direct oversight over certain supporting functions such as purchasing, facilities maintenance, logistics / shipping, and EHS.

Principle Duties and Responsibilities

  • Supports production teams to enable high utilization, intensity of work, efficient work methods, and quality of product to ensure customer expectations and delivery are met.
  • Provides direct guidance on enabling operation support functions, such as procurement and logistics, while working with cross-functional teams to ensure customer expectations are met around quality and delivery.
  • Works with business segment operation managers to drive continuous improvement strategies through Kaizen events and Lean manufacturing efforts.
  • Supports the operation plans to improve efficiency / productivity and gain cost reduction.
  • Leads the coordination & execution of ISO and customer audits.
  • Supports quality teams to enable best practices around quality inspection & assurance.
  • Helps deliver supplier conformance to necessary quality standards.
  • Balances competing priorities to achieve the most effective overall output.
  • Supports implementation of capital projects that impact production facility & grounds.
  • Stresses the importance of Safety by working with EHS to execute a robust Safety Program that includes, but not limited, Safety Meetings and Safety Training that encourages all employees to not only work in a safe manner, etc.
  • Ensures the timely and accurate reporting of operation metrics.
  • Uses 80 / 20 approach in optimizing functional areas.
  • Participates in Budget preparation, including Salary Administration.
  • Ensures that all policies and procedures are conducted in accordance with the Company's Affirmative Action Program and Employee policies and procedures.
  • Partners with HR to achieve consistent and reasonable personnel practices including job descriptions, personnel reviews, wage practices and training.
  • Ability to hire, develop, discipline and mentor personnel.
  • Assists in the training of personnel to promote growth and career progression.

Qualifications and Educational Requirements

  • BS in Manufacturing / Industrial Management / Industrial Engineering preferred or commensurate experience, with a minimum of 5 to 7 years of manufacturing experience in an electro-mechanical environment. ISO and ERP experience a plus.
  • Experience in Kaizen and Lean Manufacturing
  • Strong analytical skills
  • Excellent decision-making skills
  • Very good problem-solving skills
  • Strong negotiating skills
  • Project Management skills
  • Computer skills, particularly in relation to analysis tools and ERP systems
  • Management and leadership skills to motivate team
  • Exceptional communication skills, both verbal and written.
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