Director of Patient Services

Lympha Press is hiring a Director for Patient Services as a full-time job in Chadds Ford, PA.

The Director of Patient Services oversees the Client Services team directly, ensuring adherence to company policies and industry regulations. Additionally, this leadership position reports directly to the organization's Chief Operating Officer and will be on-site full-time in the Chadds Ford offices.

Lympha Press is an industry-leading and award-winning organization specializing in home compression therapy products.

Key Responsibilities:

• Develop and implement processes to improve efficiency, patient satisfaction, and compliance

• Collaborate with internal departments to streamline order fulfillment, logistics, and billing operations

• Oversee order approval and ensure compliance with Medicare, Medicaid, and third-party payers

• Train and mentor staff on best practices, system usage and industry updates

• Ensure timely and accurate order processing, including reviewing prescriptions and insurance criteria

Job Qualifications:

• Bachelor's degree preferred, High School Diploma or GED required

• Strong leadership and team management skills

• Experience in durable medical equipment, healthcare management, or related field

• Proficiency in Microsoft Office and EMR systems

• Exceptional problem-solving, organizational, and communication skills

For over 40 years, Lympha Press has produced the most well-regarded dynamic compression therapy systems and helped patients all over the world with lymphedema, venous insufficiency, and lipedema manage their condition and improve their quality of life. We are always looking for hard-working, honest people who are motivated to succeed and willing to learn. Lympha Press is honored to be a certified Great Place to Work and recognized as a top employer by Philly Top Workplaces and Fortune Magazine.

If you are interested in learning more about a career with Lympha Press as a Director of Patient Services, apply today!