Technician

Job Description

Job Description

Vac2Go is hiring a Technician as a full-time job in Memphis, TN.

As a technician you will be responsible for inspecting, troubleshooting, and repairing vacuum trucks and related equipment, ensuring they meet safety and operational standards. Driving is a fundamental requirement of all shop roles at Vac2Go. Employees must safely and efficiently operate vehicles and adhere to all federal and state driving regulations to support daily operations and customer needs.

Founded in 2011 and headquartered in Louisville, Kentucky, Vac2Go is a provider of mission-critical equipment to industrial, utility, and municipal customers. Vac2Go offers daily to multi-month rentals of the latest model trucks and equipment to industrial service contractors, environmental contractors, the construction, excavation, and utility industries, and to state and local municipal governments. Additionally, Vac2Go provides repair and maintenance services for vacuum trucks and related equipment at all its facilities.

Key Responsibilities :

• Review the Plan of the Day board and monitor for updates throughout the day.
• Execute repairs according to the Plan of the Day.
• Conduct all required preventative maintenance.
• Manage inventory of parts and equipment, requesting approval to order as needed.
• Run diagnostics on all trucks and equipment.
• Check in vehicles upon return, completing and submitting Check-In Sheets for approval.
• Perform Check-In / Check-Out procedures.
• Perform bag changes as needed for each vehicle.
• Maintain detailed documentation for preventative maintenance in Fleet or equivalent PM system.
• Maintain accurate and updated documentation in the Fleet Management system for DOT requirements and submit it to the Operations Manager daily.
• Manage time effectively to execute the Plan of the Day and address unplanned customer needs.
• Monitor the shop for safety concerns and address issues immediately.
• Communicate changes in the Plan of the Day to the Mechanic and update the team proactively.
• Ensure required parts are available or on order before beginning repairs.
• Diagnose and identify the root cause of issues.
• Determine the best path forward to execute necessary repairs and maintenance quickly and safely.
• Balance cost efficiency and quality in decision-making.
• Troubleshoot common vacuum truck and equipment repair needs.
• Decide whether a repair or replacement is the most efficient solution.
• Identify issues that immediately impact the ability to meet customer needs.
• Deliver basic training to customers about each vacuum truck and equipment type as needed.
• Address daily customer questions and concerns via phone, email, and in-person interactions promptly and professionally.
• Follow up consistently and timely for all customer requests.
• Frequent communication with others; ability to remain stationary for prolonged periods.
• Walking, handling, and reaching with hands and arms.
• Ability to lift to 50 lbs. frequently.
• Climbing in and out of trucks, as well as climbing up onto trucks for cleaning, repair, and / or maintenance purposes.
• Travel may be required for training or attending industry events.
• Local travel required. Regional travel may occasionally be required to support other branches.

Job Qualifications :

At Vac2Go, our mission is to provide our customers with everything they need so they can focus less on where to find the right equipment and tools, and more on their own projects. We have offices in 7 states, including Kentucky, Tennessee, Alabama, South Carolina, Indiana and Texas. If you are looking for a career with a growing company, this opportunity is for you.

If you are interested in learning more about a career with Vac2Go as a Technician, apply today!