What are the responsibilities and job description for the Front Desk Receptionist position at Huemn?
Job Overview
Join our cutting-edge wellness clinic, where science meets wellness to optimize health, longevity and reduce pain. We are looking for a dynamic and personable Front Desk Receptionist to be the face of our clinic, ensuring exceptional client experiences from the first interaction.
Duties
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Answer phone calls promptly and handle inquiries with excellent phone etiquette.
- Manage scheduling, appointments, and confirmations.
- Follow up on leads and inquiries to drive client conversions
- Process payments, Upsell services, memberships, and wellness products
- Educate clients on available treatments and promotions
- Perform data entry tasks accurately, maintaining up-to-date records and files.
- Assist with administrative duties such as filing, organizing documents, and managing office supplies.
- Maintain a clean and organized front desk area to create a welcoming environment.
- Provide support to other departments as needed, demonstrating flexibility and teamwork.
Requirements
- Prior experience in a front desk or receptionist role, preferably in a spa, wellness center, or medical setting
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proficient in data entry and familiar with office software applications.
- Excellent phone etiquette and communication skills, both verbal and written.
- Time management skills to prioritize tasks efficiently in a busy environment.
- A positive attitude and willingness to learn new skills are essential for success in this role.
- Professional appearance and positive attitude
If you have a passion for wellness and exceptional client service, we’d love to hear from you!
Job Type: Full-time
Pay: $15.51 - $17.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $16 - $17