What are the responsibilities and job description for the Now Hiring Driven New Shift Leaders position at Huey Magoo's - Englewood?
Shift Leader:
A Huey Magoo’s Shift Leader’s primary role is to oversee and assist in day-to-day operations of the restaurant. Managing Huey Magoo’s level of brand standards in all areas of operation; ensuring the highest quality products and services are delivered to our guests. They also take an integral part of developing entry level staff members to the brand. Always seeking to provide training and development opportunities for team members. A Huey Magoo’s Shift Leader is pro-active, involved, present, organized, energetic and a great listener. Supporting a team of people, building relationships with guests and co-workers. Driving excellence and producing bottom line results to the P&L is second only to being committed to the quality of the employee experience in our restaurant.
Why Huey Magoo’s?
- Flexible schedules
- Competitive pay
- Bi-weekly tip share
- Teammate 50% discount
- 401k for full-time teammates
- Health insurance for full-time teammates
- Paid vacation after 1 year of full-time status
- Fun fast paced environment
- Career advancement opportunities with a growing new brand!
Responsibilities:
- Clean professional demeanor and image.
- Employee Supervision by positively role modeling Huey Magoo’s brand standards. Must be a servant leader.
- Ensuring high food quality through awareness of the time food is held in warming stations. Ensuring food is being cooked to order, but not cooking more than necessary. Monitor produce freshness and prep, ticket times, and order accuracy. Perform routine temperature checks on food, oil, and equipment. Make sure food arrangement and portion sizes are correct.
- Providing exceptional customer service. Perform routine dining room visits to check on guest satisfaction, cleanliness, and flow of service. Observe servers to make sure they are using proper counter, table, and phone service standards. Taking ownership of any guest complaints by apologizing first, then analyzing the situation, and compensating the guest in the proper manner
- Maintain a clean and safe restaurant during your shift. Prevent cross-contamination of food. Make sure gloves are being worn when touching ready to eat food. Prep tables and cutting boards are kept clean and sanitized. Keep kitchen organized and free of clutter. Dining room tables and counter tops are being bussed and cleaned. Floor is kept swept and spills are mopped immediately.
Requirements:
- Must maintain a positive and professional demeanor
- Must be committed to continuous training and coaching of the team
- Must have excellent verbal communication skills
- Must be organized and capable of multi-tasking
- Must be able to maintain a fast and efficient pace during peak business times
- 1 year of leadership experience preferred
- Capable of standing and walking for upwards of 5-10 hours a day
- Able to lift 50 pounds
