What are the responsibilities and job description for the Insurance Customer Service Representative position at Huff Insurance?
Established in 1960, Huff Insurance is a family-owned agency that prides itself on delivering exceptional service and maintaining a proactive approach to our clients' insurance needs. Guided by our core valuesresponsibility, integrity, passion, innovation, and trustwe aim to double our size in the next three years while staying true to our community roots. With one central location, we operate as a close-knit team, fostering a family-like atmosphere. Our employees appreciate the supportive culture, great benefits, and streamlined processes that make their work meaningful and efficient.
As a Licensed Insurance Account Executive specializing in personal lines, youll be integral to our mission of delivering unparalleled service. This role includes a competitive salary of $45,000 to $65,000 per year, with additional earning potential through a 10% KPI bonus for meeting performance goals and an end-of-year bonus tied to 30% of the agency's top-line growth, shared with the team.
Apply now to join Huff Insurance and be part of a dynamic team that values your contributions and invests in your success. Lets build the future together!
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Tuition Reimbursement
Evenings Off
Career Growth Opportunities
Bonus Opportunities
Warm Leads Provided
Work-Life Balance
Weekends Off
Holidays Off
Paid Holidays
401k Plan
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Performance Bonuses
Professional Work Environment
Healthcare Spending Account
Team Building Activities
Equipment Provided
Office Snacks and Coffee
Pet-Friendly Office
Wellness Benefits
Pet Insurance
Active Community Involvement
Mon-Fri Schedule
Responsibilities
- Build and maintain strong relationships with clients.
- Deliver compelling sales presentations tailored to client needs.
- Close sales and drive business growth.
- Identify opportunities for cross-selling and account rounding.
- Process policy changes and handle client requests.
- Overcome objections and win back former clients.
- Ensure high levels of client retention through exceptional service.
Requirements
- Licensed in Maryland Property and Casualty Insurance (required).
- Proficiency in Microsoft Office Suite.
- Ability to multi-task and stay organized in a fast-paced environment.
- Tech-savvy with a willingness to adapt to new tools and systems.
- Self-starter with strong critical thinking skills.
- Professional phone and office etiquette.
- Excellent written and verbal communication skills.
Salary : $45,000 - $65,000
