What are the responsibilities and job description for the Cashier, Service Department HKM position at Huffines?
CASHIER (SERVICE DEPARTMENT)
Huffines Kia McKinney
Why Work at Huffines:
Huffines has a long history of leadership in the automotive industry and celebrates over 100 years of award-winning performance! Huffines promotes an excellent work-life balance culture, flexible schedules, and a shared vision to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers!
Our team is dedicated to cultivating a culture of growth and achievable, rewarding opportunities for our team members. We encourage our staff to work their way up because we love to promote from within. As we continue to grow, our goal is always to create an exceptional experience for our customers at every turn. We invite you to learn more and discover why Huffines has consistently been voted among the “Top 100 Places to Work” in the DFW area by applying today!
The Huffines Service Cashier provides excellent customer service to all customers of the service department. He or she receives and processes payments, explains the repair process to customers, and works with the advisors to schedule appointments and ensure bills and invoices are accurate. In addition, the Cashier will complete opening/closing procedures, maintain files of all documents and customer information.
Cashier Job Responsibilities:
- Greets customers and delivers excellent customer service both in person and on the phone with a smile and in a friendly professional manner
- Ensures protection of customer information by continually following Information Security procedures
- Maintains a general understanding of the repair process and explains the process to our customers
- Receives payments from customers, records the amount received, takes change due, and issues receipt to customer
- Coordinates with rental car provider to help our customers in rental and rental return. Reconciles cash drawer
- Refers customers who have questions about the work performed, additional maintenance or repairs, etc. to the Service Advisor or other appropriate individual
- Handles customer complaints with integrity and poise and, when necessary refers dissatisfied customers to the appropriate individuals for resolution
- Files within the appropriate file system all service, records, reports, correspondence, or other important material
- Reconciles cash drawer
- Performs other duties as assigned
Cashier Job Requirements:
- High School Diploma or GED
- Demonstrated ability to work well with others and be a team player
- Results-oriented self-starter
- Outstanding communication and interpersonal skills
- Commitment to delivering world-class customer service
- Desire to learn new processes and adapt quickly
- Work independently and operate with integrity
- Experience handling cash, credit, and other monetary transactions
- Proficiency in computer skills
Huffines Compensation and Benefits:
- Competitive market wages
- Flexible schedule available (Monday-Saturday)
- Optional benefits including medical, dental, vision, and HSA
- 401(k) with company match
- Employee purchase program
- Company-paid life insurance
- Paid time off (PTO)
- Paid holidays
- Company provided meal on Saturdays
- Chaplain Services
DRUG-FREE WORKPLACE
In addition to background checks, Huffines performs pre-employment and random drug testing lopr
