What are the responsibilities and job description for the Sales Operations Manager position at Hughes Pools & Spas, Inc.?
At Hughes Pools & Spas, Inc., we are dedicated to delivering exceptional customer experiences in the retail sale of swimming pools and hot tubs. Our team is passionate about creating a welcoming and informative shopping environment that sets us apart from the competition.
The ideal candidate will possess a strong understanding of retail operations, excellent communication skills, and the ability to motivate and lead a high-performing team.
Key Responsibilities:
- Oversee daily store operations, ensuring seamless inventory management, sales, and customer service.
- Develop and implement strategic sales plans to drive growth and exceed sales targets.
- Train, coach, and develop store staff to provide exceptional customer service and promote a positive shopping experience.
- Maintain a well-stocked, organized, and visually appealing store environment.
- Nurture relationships with customers, addressing inquiries and resolving issues promptly.
- Stay up-to-date on market trends and competitors to identify opportunities for expansion.
- Ensure compliance with health and safety regulations.
- Prepare sales performance and inventory reports.
Qualifications:
- Previous experience in retail management, preferably in the home improvement or outdoor living industry.
- Strong leadership and team-building skills.
- Excellent communication and interpersonal abilities.
- A knowledge of swimming pools, hot tubs, and related products is an asset.
- Proficiency in using retail management software and tools.
- Ability to work Saturdays.
What We Offer:
- A competitive salary and performance-based bonuses.
- Health, dental, vision, PTO, and retirement benefits.
- Employee discounts on products and services.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.