What are the responsibilities and job description for the Operational Excellence Manager position at Hughes Recruiting & Consulting?
Job Overview:
The ideal candidate will possess a strong understanding of manufacturing and engineering processes, with experience in managing customer inquiries and facilitating communication across departments. Key responsibilities include managing customer interactions, providing technical support, and driving continuous process improvements to enhance operational efficiency.
Key Responsibilities:
- Serve as the primary point of contact between customers and the shop floor, ensuring smooth communication and issue resolution.
- Prepare accurate and timely quotations for assigned business units.
- Work closely with manufacturing and engineering teams to enhance design for manufacturability and improve efficiency.
Requirements:
- Bachelor's degree with 4 years of experience in a related field OR 10 years of relevant experience if no degree, required.
- Strong understanding of manufacturing & engineering processes AND mechanical aptitude with experience in marketing products to machine tool builders and end users, required.
- Experience with ERP, CRM, Excel, Word & Windows, required.
