What are the responsibilities and job description for the Clinic Educator position at Hughston Clinic Orthopaedics?
About us:
Hughston Clinic Orthopaedics has an exciting opportunity to join our family as the Clinic Educator for our Middle TN Locations.
At Hughston Clinic Orthopaedics, we put patients first. For over 75 years, Hughston has remained committed to providing high quality patient care. We have several locations in Nashville and the surrounding cities in Middle Tennessee.
Our mission is to provide world-class service for all our patients. We strive to be the best provider in orthopedic care, and continue to support and encourage our patients to resume a more active lifestyle. We are looking for candidates who put the needs of patients above all else, are ethical and honest, treat everyone with dignity and courtesy, and do the right things in the right way.
Hughston offers competitive pay plus comprehensive benefits, including Medical, Dental, Vision, Paid Time Off, Holiday Pay and more. Our 401(k) plan provides a company safe harbor contribution to help you get started in saving for your retirement.
Position Goal:
Assist Physician(s) in each clinic by promoting education and training compliance in performance of daily duties to ensure a successful clinic. Tracks and monitors training effectiveness on a continuous basis.
Position Responsibilities:
- Develop training goals and objectives for clinic employees as assigned.
- Create education material for employees; may include video training, competencies, written training material, etc.
- Develop and conduct monthly clinical educational training to all clinic staff members.
- Develop and oversee employee training program and position competencies.
- Track and monitor on-going training and education for operational effectiveness. Reports any recommendations or adjustments that may enhance overall program to HCO leadership.
- Educate and train clinic staff in accordance with clinic, governmental, and other regulatory standards (i.e.; OSHA, HIPAA, etc.) Monitor for on-going compliance.
- Understand the needs of the physician for a productive clinic, assess clinical flow and staffing patterns, and recommend changes to HCO leadership.
- Assist with implementation of new clinic locations.
- Assist with onboarding and training of new physicians/providers.
- Responsible for understanding the workflow of the Practice Management & EMR System.
- Identify and define PM/EMR system issues by working closely with the clinic staff to gather details and evaluate issues effectively.
- Act as a resource for administrative, clinical staff and providers, including new employees.
- Serve as back up for office leaders at each clinic when needed.
- Provide oversight of Athena error queue to pinpoint training needs/targets.
- Meet with HCO leadership at least quarterly to review operational issues and discuss strategic plans.
- Recommend departmental policies and procedures. Update and maintain nursing procedures with in-services or other forms of continuing education.
- Participate in professional development activities and maintain professional affiliations to include attending conferences and workshops.
- Maintain patient and staff confidentiality.
- Perform related work as required; attend assigned meetings, etc.
Experience:
Required:
- Five years medical/clinical experience or
- 1 year with Bachelor degree in health-related field.
Education:
- High School Diploma or equivalent required.
- Bachelors Degree in health-related field preferred.
Special Qualifications:
Required:
- Ability to work independently and multi-task.
- Ability to demonstrate good professional judgement in performance of daily duties.
- Effective communication skills, both oral and written.
- Good working knowledge of training and compliance, technical principles of medical clinic.
- Position requires irregular work hours and availability for after-hour calls to manage situations as needed.
- Travel is required.
- Current Motor Vehicle Record (MVR) must be in good standing; Must have valid drivers license in good standing.
The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
