Transportation Specialist - Hilo & Puna

Hui Mālama Ola Nā ʻŌiwi is seeking a safe driver with a caring attitude towards helping others. Our drivers provide non-emergency medical transportation (NEMT) for our patients and clients to medical appointments. Requires current driver's license, clean driving record, and basic computer skills.

Duties and Responsibilities:

• Operates agency vehicle to transport clients and patients to and from medical and medically-related appointments.
• Safely transports clients and patients to and from treatments and/or appointments using proper care in entering and exiting the vehicle and using appropriate assistance as necessary.
• Follows all traffic laws and safety guidelines while operating agency vehicle.
• Aids and assists clients to safely enter and exit the vehicle by coming to a complete stop, exiting and opening the door and assuring that they are sitting comfortably in the vehicle with their seat-belts fastened, or the wheelchair secured.
• Accurately documents services provided in a timely manner.
• Ensures HIPAA compliance at all times.
• Ensures that all client enrollment procedures and service protocols are followed.
• Informs clients and patients of the safety and comfort rules; uses appropriate methods to enforce regulations stipulated during transport.
• Observes and reports to the program manager other than usual client behaviors during transport and follows through with brief required documentation citing any incidents.
• Ensures that there will be NO SMOKING or consuming of food or beverages during transportation.
• Maintains vehicle safety/maintenance records to include daily vehicle inspections, repair/maintenance appointments, and documenting of daily mileage, etc.
• Adheres to all safe driving rules and regulations, specifically, wearing seat belt and hands-free texting and calling while operating the vehicle.
• Other duties as assigned.

Knowledge and Abilities Required:

• Demonstrated ability to develop instant rapport with people.
• Ability to maintain confidentiality of client information in accordance with HIPAA compliance.
• Demonstrated ability to work well as part of a team.
• Excellent ability to communicate with clients and their families in a culturally sensitive and respectful manner.
• Must be able to lift and carry 50 lbs.
• Must be highly self-directed and able to work independently.

Minimum Qualifications:

• Education
  • High School diploma or equivalent

• Experience
  • One year of experience in Transportation (driving) experience or related field.
  • Proficient use of office equipment such as PC, laptop, tablet, fax machine, scanner, and associated software applications.

• Licenses/ Certifications (required at all times)
  • Current State of Hawaii Driver's License
  • Clean driver's abstract
• Certifications and Other Requirements (required at all times)
  • Current TB Clearance (2 step)
  • HIPAA Compliance Training
  • Bloodborne Pathogens Training
  • CPR/AED/First Aid Training
  • Driver Safety Training
  • Medical clearance to perform duties of position
  • COVID-19 vaccination

Desirable Qualifications

• Familiar with HMONO's mission, programs, and services.
• Possess a working knowledge of Native Hawaiian culture, traditions, history, and current events. Keep abreast with Native Hawaiian issues and current events.

Hui Mālama Ola Nā ʻŌiwi has a mandatory COVID-19 vaccination policy and accommodations for disability and religious based reasons will be considered.