What are the responsibilities and job description for the Service Coordinator position at Hull Lift Truck, Inc.?
Hull Lift Truck, Inc.is currently seeking aService Coordinatorfor our Elkhart, INlocation due to continued growth.TheService Coordinator will completework orders, help with billing,and provide customer service via phone calls and in person.
Hull Lift Truck, Inc.offers an attractive compensation program as well as a comprehensive benefits package including medical, dental, vision, life, 401(k), paid holidays and paid time off, and continuous improvement opportunities.
Primary Responsibilities:
- Answer phone calls
- Help with walk in customers
- Update and open service work orders daily
- Honor commitments to customer and internal team members
- Perform warranty filing
- Help dispatch when needed
Qualifications:
- Must possess basic math and computer skills with the ability to quickly learn the business system software utilized by the department
- Proficient in Microsoft Office software suite
- Ability to quickly learn to work with OEM information systems
- Superior customer service and the ability to troubleshoot and resolve issues
- Communication skills, both written and verbal
- Dispatching or material handling industry experience helpful
- Extremely detail oriented
- Honest and high level of integrity
- Reliable with strong work ethic
- Interpersonal and active listening skills
- Team player
Since 1962, Hull Lift Truck has provided the highest quality material handling equipment and support services available in the material handling industry.
Today, Hull Lift Truck continues to work as hard as ever to maintain its reputation as an industry leader by focusing on the simple philosophy Ed Hull founded the business on: offer the highest quality material handling equipment at a fair price with sincere commitment to customer satisfaction.
For more information about our company, please visit our website at www.HullLiftTruck.com.
Hull Lift Truck, Inc. is an Equal Opportunity Employer
