What are the responsibilities and job description for the Senior Slack Infrastructure Engineer--Phoenix (preferred) or NY position at HUMAC INC.?
Job Details
Role: Senior Slack Infrastructure Engineer
Location: Phoenix (preferred) or NY
Job Description: As a Slack Infrastructure Engineer, you will be responsible for managing and maintaining the infrastructure of our Slack environment. This includes understanding the software, architecture, authentication mechanisms, add-ons, and integrations.
- Great leadership skills
- Understands and learns new technologies quickly
- Good SAAS vendor experience (e.g. Slack)
- Knows what questions to ask and get answers
- Knows when it's appropriate to push a vendor or escalate an issue when the vendor isn't responding appropriately
- Knows when someone is telling them something that doesn't seem right and will challenge until they understand/agree
Responsibilities:
- Manage and maintain Slack's infrastructure, ensuring high availability and reliability.
- Understand Slack's software and architecture to optimize performance and scalability.
- Implement and manage authentication mechanisms and security features within the Slack environment.
- Oversee the integration of add-ons and plugins to enhance Slack's functionality.
- Ensure seamless integration of Slack with other systems and applications.
- Troubleshoot and resolve infrastructure-related issues as they arise.
- Collaborate with cross-functional teams to support various business units and their Slack usage
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