What are the responsibilities and job description for the Knowledge Management Resource position at Human Capital Resources and Concepts?
HCRC is seeking a highly motivated and experienced Knowledge Management Resource to support the development, organization, and optimization of our knowledge management (KM) tools and practices. The ideal candidate will bring expertise in KM strategy, collaboration platforms, and data visualization tools to help drive smarter decision-making and efficient knowledge sharing across the organization.
Key Responsibilities:
Lead the development and implementation of standards, guidelines, and best practices for knowledge management processes and technologies
Design, maintain, and enhance internal websites, portals, and collaborative platforms to improve information accessibility and usability
Provide expert-level support in Microsoft SharePoint, ensuring its effective use as a knowledge repository
Develop custom Power Apps solutions to streamline workflows and enhance user experience
Use Power BI to visualize data and trends that support operational and strategic decisions
Work closely with cross-functional teams to understand knowledge sharing needs and deliver tailored solutions
Support training and change management initiatives to encourage adoption of KM tools and practices
Required Skills and Qualifications:
Proven ability to lead initiatives in knowledge management strategy and execution
Strong expertise in SharePoint development and administration
Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Demonstrated experience developing applications in Microsoft Power Apps
Proficiency in Microsoft Power BI for reporting and analytics
Excellent communication and collaboration skills
Ability to work independently and within a team to drive continuous improvement in KM processes
Minimum Education and Experience:
Bachelor’s degree in a relevant field
A minimum of five (5) years of experience in knowledge management, information systems, or a related discipline
Why Join Us?
This is an exciting opportunity to shape how information is captured, shared, and leveraged across an impactful organization. If you're passionate about creating smarter, more connected teams through innovative knowledge management practices, we invite you to apply.