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Crisis Response Team Provider

Human Development Center
Duluth, MN Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 6/22/2025

JOB ANNOUNCEMENT

Crisis Response Team Provider

Union Category: X

FTE: Full Time

Location: Duluth, MN (Surrounding 30 Mile Radius)

Salary: $20.80 - $26.50 (Dependent upon Experience)

Benefit Eligible - Yes

EMPLOYMENT OPPORTUNITY FOR ALL QUALIFIED PERSONS

SUMMARY:

The Mobile Crisis Response Team in Duluth and surrounding 30-mile radius. Crisis response services are provided to people of all ages. Through a partnership with First Call for Help (FCFH) Call Center and the Arrowhead Behavioral Health Network (ABHI), HDC’s Crisis Response Team model includes: Face to face contact in the community with people facing a crisis situation, community outreach activities to build relationships of trust, collaboration with community providers, referrals to services of choice and assistance connecting with resource as desired, coordination and transportation, interventions and assistance to divert from law enforcement and emergency department involvement, and triage provided by FCFH Call Center. The Crisis Response Team will strive to expand services and include input from the community and community providers to identify needs, develop goals, and plan for implementation of an effective model that mixes street outreach and crisis response.

DUTIES:

- Provide mobile crisis services in Duluth and surrounding communities as a member of the Crisis Response Team.

- Respond to community locations when dispatched by FCFH and be available in the community to provide aid and support in pre-crisis or urgent situations where a person may be at risk of requiring a higher level of intervention, such as police or emergency services.

- Serve walk-in clients at the Behavioral Health Urgent Care.

- Daytime crisis services are staffed Monday – Friday, 7:30 am – 10:00 pm, with rotating weekend coverage. On-call services are available 24/7; on-call is voluntary.

- Additional duties include community engagement, participation in community events, and participation in learning opportunities (i.e., self-awareness and attitude, active listening skills, cultural awareness and knowledge, housing first, and harm reduction practices).

MINIMUM QUALIFICATIONS:

- High School or equivalent and experience in human services or a related field and/or lived experience.

- Ability to engage and provide services to a diverse population.

- Possesses an attitude of compassion, integrity, person-centered care, inclusivity, understanding of the unique needs of each person, strong communication skills, and ability to perform duties satisfactorily.

- Knowledge of resources available in the community and regionally.

- This position also requires reliable transportation and a valid driver’s license.

DESIRED QUALIFICATIONS:

- Persons with lived experience, Certified Peer Specialist, Recovery Specialist, mental health, and chemical health experience providing direct services to people in Duluth and/or surrounding communities, familiarity with local resources for adults, children, and families.

HDC ADVANTAGE:

- Personal Training/License renewal budget

- Ability to work collaboratively with team and community partners.

- Unparalleled opportunity for growth and advancement in largest, most comprehensive behavioral health clinic north of the Twin Cities.

- Emphasis on life/work. Start working smarter, not longer. Have the opportunity to work 36 hours every week while still getting paid for 40 hours worked. Ability to work collaboratively with team and community partners.

- Full Benefit Package including Vacation Time, Sick Time, Personal Time, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, AD&D Insurance, Long Term Disability, Employee Assistance Program, and Matching 401K.

-

OBTAINING APPLICATIONS: Apply online at https://hdcnorth.org/

FILING APPLICATIONS: APPLICATIONS MUST BE RECEIVED OR POST-MARKED BY THE CLOSING DATE: OPEN UNTIL FILLED Job applicants must meet all minimum qualifications. It is the responsibility of the applicant to verify that applications are on file on or before the closing date.

The Human Development Center

Equal Opportunity / Affirmative Action Employer

Minorities Encouraged to Apply

Job Type: Full-time

Pay: $20.80 - $26.50 per hour

Expected hours: 36 – 40 per week

Benefits:

  • 401(k)
  • 401(k) 3% Match
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Medical Specialty:

  • Psychiatry
  • Public Health

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • On call
  • Rotating weekends

Work Location: In person

Salary : $21 - $27

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