Recovery Support Specialist CRSS

JOB SUMMARY

We are seeking a compassionate and dedicated Recovery Support Specialist (RSS) / Certified Recovery Support Specialist (CRSS) to join our Drop-In Center team. This role is designed for individuals with lived experience in recovery who are passionate about helping others on their path to wellness. The RSS/CRSS will support individuals with mental health and/or substance use challenges by providing peer support, assisting in goal setting, and offering resources that promote self-sufficiency and recovery.

JOB DUTIES

• Assist clients in setting personal recovery goals through individual and group sessions.
• Collaborate with clients and treatment teams to create recovery plans.
• Support the development and participation in self-help groups.
• Use tools like the Wellness Recovery Action Plan (WRAP) to promote client wellness.
• Lead discussions to address shared life challenges and coping strategies.
• Share personal recovery experiences to inspire hope and build connections.
• Conduct sessions focused on overcoming negative self-talk and developing resilience.
• Help clients prepare for employment, including resume building and interview skills.
• Support clients in developing essential social and vocational skills.

QUALIFICATIONS

• High School Diploma or GED required.
• Must identify as being in recovery from mental health or substance use challenges.
• CRSS certification required within 18 months of employment.
• Experience with psychiatric disorders, psychosocial rehabilitation, or developmental disorders preferred.

SMART GOALS

• Facilitate a minimum of three peer support sessions weekly to address coping strategies and self-esteem building.
• Maintain a client retention rate of at least 85% through consistent check-ins and encouragement.
• Provide at least two job readiness supports monthly (e.g., resume support, mock interviews).

EMPLOYMENT CONDITIONS

This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.

WORKING & PHYSICAL CONDITIONS

• Typical office setting with moderate physical activity.
• May require lifting 10–25 lbs. and occasional extended periods of walking or standing.
• Minimal exposure to physical risks.

COMPENSATION & BENEFITS

• Medical, Dental, and Vision Coverage
• Paid Time Off (PTO) & Holidays
• Professional Development Opportunities
• Employee Assistance Program (EAP)

Occupational Risk for Exposure to TB:

There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.

Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.

Join Our Team!

If you're someone with lived recovery experience who is ready to make a meaningful impact on others, we encourage you to join our team. Your story and support can be the key to someone else's success. Help us build stronger, healthier communities.