Shelter Staff

Job Title: Floor Staff

Classification: Non-exempt

Reports to: COO

Location: Boulder, CO 80305

Who We Are:

Haven Ridge is a small, tight knit team dedicated to providing compassionate and practical support to homeless women and transgender individuals. Our work is fast paced, challenging and deeply meaningful. We believe in strong boundaries, mutual respect and a culture of care for our clients and for our staff.

Position Summary

We are seeking a part-time compassionate and highly organized Floor Staff to provide direct support and maintain a safe, clean, and respectful living environment within the shelter.

Schedule: 28-30 hours per week, 8 hour shifts, morning/day/evening shift

Key responsibilities:

This role involves completing daily tasks such as ensuring facilities are sanitary, conducting phone screens and room checks, and enforcing curfew and shelter policies.

Strong communication, teamwork, and problem-solving skills are essential for answering calls, providing residents with resources, and assisting with conflict resolution.

Floor Staff will collaborate closely with case management to ensure consistent support while maintaining professional boundaries.

Enforcing shelter rules, issuing warnings, and documenting disciplinary actions.

Upholding core values of inclusivity, dignity, and harm reduction while contributing to a cohesive team environment.

• Other duties as assigned.

Qualifications

• 1 years of experience working with the unhoused community, social services or a

related field, and/or lived experience.

• Ability to set and maintain firm, compassionate boundaries with clients.

• Strong problem-solving and communication skills.

• Comfort working with diverse populations including LGBTQ individuals.

• Excellent conflict resolution, and motivational interviewing skills.

• Bonus points for experience working with the homeless community/lived experience, experience working in shelters, outreach programs or harm reductions settings, or a familiarity with local basic services!

Compensation and Benefits

This position offers competitive compensation and a comprehensive benefits package, including:

80 hours of annual PTO, sick leave, a retirement plan and paid parental and maternity leave in a mission-driven work environment with a supportive team that prioritizes boundaries and self-care.

Pay rate: $21-$22/per hour

Haven Ridge is proud to be an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We prohibit discrimination against applicants or employees based on age, race, color, religion, sex (including pregnancy and gender identity), national origin, disability, genetic information, marital status, military status, or any other protected class under federal, state, or local laws. This policy applies to all aspects of employment and includes protection against unlawful harassment.

Applicants with lived experience in homelessness, addiction, or domestic violence strongly encouraged to apply, as are applicants who identify as LGBTQ or BIPOC.'

Job Types: Full-time, Part-time

Pay: From $21.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• On call
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Boulder, CO 80305 (Required)

Ability to Relocate:

• Boulder, CO 80305: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $22