What are the responsibilities and job description for the Community Resource Coordinator position at Humana?
Job Summary: We are seeking a skilled Community Resource Coordinator to join our team and serve members in the Wisconsin Family Care (FC) program. As a CRC, you will be responsible for partnering with your fellow colleagues to provide top-quality care to our members.
About the Role:
In this role, you will be responsible for coordinating, performing, and tracking quarterly face-to-face visits and monthly phone contacts. You will participate in the development and ongoing review and coordination of the member's plan of care. You will also take the lead in areas related to social, community integration, employment, housing, and non-health-related issues. Additionally, you will educate on and promote prevention/wellness and mitigate risk when assessed.
Responsibilities:
- Coordinate, perform, and track quarterly face-to-face visits and monthly phone contacts.
- Participate in the development and ongoing review and coordination of the member's plan of care.
- Take the lead in areas related to social, community integration, employment, housing, and non-health-related issues.
- Educate on and promote prevention/wellness and mitigate risk when assessed.
- Document activity and complete paperwork as required.
Requirements:
- Four-year bachelor's degree in the Human Services or related field with one (1) year of experience working with at least one of the Family Care target populations OR a four-year bachelor's degree in any other field with three (3) years related experience working with at least one of the Family Care target populations.
- Certification in social work
