Demo

Director, IT Vendor Management

Humana
Boston, MA Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/20/2025

Become a part of our caring community and help us put health first

The Director, IT Vendor Management establishes and implements hardware and software acquisition, protection, maintenance and retention policies, standards and procedures that are aligned with IT standards and strategy. The Director, IT Vendor Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

This Director, IT Vendor Management (Vended Software Optimization, IT Hardware VMO, IT Services VMO) has oversight of a team of 12 associates and contractors responsible for IT stakeholder and 3rd Party software risk, relationship, financial, contract, and performance management. This Director will bring an in-depth understanding of how organization capabilities interrelate across the IT function(s) or IT segment(s) as well as industry knowledge of IT Hardware and IT Services suppliers and the associated competitive landscape. As a direct report to the VP of IT Vendor Management, this Director will oversee the most strategic IT Hardware and IT Services vendor relationships for Humana and its subsidiaries, as well as manage all Software and IT maintenance renewals on an annual basis (900 renewals / yr. spanning over 600 different manufacturers).

Job Description :

Implements strategic plans, drives goals & objectives, and improves performance.

Partners with internal stakeholders and departments to determine requirements and ensure coverage for 3rd Party software, IT Hardware and IT Services.

Advises executives and IT stakeholders on matters of significance with regards to developing functional strategies related to 3rd Party software renewals, IT Hardware and IT Services.

Supports the information technology function, evaluates vendor performance, needs assessment, contractual compliance, spend optimization, value creation and risk management.

Makes decisions related to the implementation of new / updated programs or large-scale projects for the function and supporting technical / operational procedures and processes.

Responsibilities :

  • Select, develop, and evaluate personnel to ensure the efficient operation of the function.
  • Develop and maintain policies and standards for software vendor management and proactive completion of annual renewals in advance of expiration.
  • Provide thought leadership and guidance regarding best vendor management practices for software subscription, support, and maintenance.
  • Identify, document, and track vendor SLA's, software licensing entitlements and licensing allowances.
  • Educate and advise IT on IT Software, IT Hardware, and IT Services contracting.
  • Drive to enterprise level IT Software, IT Hardware and IT Services consolidation and savings.

Activities :

  • Lead, assign work, and train team
  • Development of renewal policy and software compliance risk management strategies
  • Manage software vendors, contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings
  • Recommend opportunities to improve software license utilization or maintain compliance
  • Identify savings opportunities for renewals, software licensing, IT Hardware and IT services
  • Educate product level IT DRI’s on contractual obligations, risks, and savings opportunities while receiving attestation of ongoing need and use
  • Follow through with vendors and Humana internal departments to obtain identified savings through PO creation and invoice payment
  • Ensure pertinent information is collected, accurate, and available
  • Development of reporting to address management requirements
  • Communicate effectively through various channels - email, individual interactions, group meetings, and presentations - to C-level, executives, end users, management, developers, and software 3rd Parties
  • Use your skills to make an impact

    Required Qualifications

  • Bachelor’s degree from an accredited college or university and / or 10 years of experience in technical leadership in vendor management, IT procurement and / or Information Technology
  • 5 years of people leadership / management experience
  • In-depth knowledge and direct experience in high dollar and complex vendor contract negotiations, technology, and risk best practices
  • Strong verbal and communication skills
  • Ability to influence peers and leadership teams across the organization
  • Preferred Qualifications

  • Experience with IT asset, risk, or IT supplier management
  • Liaison experience between IT stakeholders, Business, and IT finance
  • Additional Information

    Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file.

    Scheduled Weekly Hours

    Pay Range

    168,000 - $231,000 per year

    This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

    Description of Benefits

    Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    About us

    Humana Inc. (NYSE : HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

    Equal Opportunity Employer

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.

    J-18808-Ljbffr

    Salary : $168,000 - $231,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Director, IT Vendor Management?

    Sign up to receive alerts about other jobs on the Director, IT Vendor Management career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $188,496 - $260,694
    Income Estimation: 
    $271,571 - $381,650
    Income Estimation: 
    $188,496 - $260,694
    Income Estimation: 
    $271,571 - $381,650
    Income Estimation: 
    $133,631 - $178,049
    Income Estimation: 
    $188,496 - $260,694
    Income Estimation: 
    $78,681 - $98,655
    Income Estimation: 
    $98,327 - $123,258
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Humana

    Humana
    Hired Organization Address Cheyenne, WY Full Time
    Become a part of our caring community and help us put health first Are you interested in leveraging technology and busin...
    Humana
    Hired Organization Address Juneau, AK Full Time
    Become a part of our caring community and help us put health first We are seeking a highly skilled and motivated Busines...
    Humana
    Hired Organization Address East Montpelier, VT Full Time
    Become a part of our caring community and help us put health first The Software Engineer codes software applications bas...
    Humana
    Hired Organization Address East Montpelier, VT Full Time
    Become a part of our caring community and help us put health first The Lead Cloud Solutions Engineer will lead developme...

    Not the job you're looking for? Here are some other Director, IT Vendor Management jobs in the Boston, MA area that may be a better fit.

    Vendor Management and Procurement Director

    Dodge Construction Network, Boston, MA

    Director, Vendor Management

    Alnylam Pharmaceuticals, Cambridge, MA

    AI Assistant is available now!

    Feel free to start your new journey!