What are the responsibilities and job description for the Director, IT Vendor Management position at Humana?

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The Director, IT Vendor Management establishes and implements hardware and software acquisition, protection, maintenance, and retention policies, standards, and procedures that are aligned with IT standards and strategy. The Director, IT Vendor Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

This Director has oversight of a team of 12 associates and contractors responsible for IT stakeholder and 3rd Party software risk, relationship, financial, contract, and performance management. The successful candidate will provide thought leadership to the VP of ITVMO that will be elevated to the Information Technology leadership team to mature the vendor management program at Humana and deliver maximum value.

Job Description :

Implements strategic plans, drives goals & objectives, and improves performance.
Partners with internal stakeholders and departments to determine requirements and ensure coverage for 3rd Party software, IT Hardware, and IT Services.
Advises executives and IT stakeholders on matters of significance with regards to developing functional strategies related to 3rd Party software renewals, IT Hardware, and IT Services.
Supports the information technology function, evaluates vendor performance, needs assessment, contractual compliance, spend optimization, value creation, and risk management.
Makes decisions related to the implementation of new / updated programs or large-scale projects for the function and supporting technical / operational procedures and processes.

Responsibilities :

Select, develop, and evaluate personnel to ensure the efficient operation of the function.

Develop and maintain policies and standards for software vendor management and proactive completion of annual renewals in advance of expiration.

Provide thought leadership and guidance regarding best vendor management practices for software subscription, support, and maintenance.

Identify, document, and track vendor SLA's, software licensing entitlements, and licensing allowances.

Educate and advise IT on IT Software, IT Hardware, and IT Services contracting.

Drive to enterprise level IT Software, IT Hardware, and IT Services consolidation and savings.

Activities :

Lead, assign work, and train team.

Development of renewal policy and software compliance risk management strategies.

Manage software vendors, contracts, and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.

Recommend opportunities to improve software license utilization or maintain compliance.

Identify savings opportunities for renewals, software licensing, IT Hardware, and IT services.

Educate product level IT DRI’s on contractual obligations, risks, and savings opportunities while receiving attestation of ongoing need and use.

Follow through with vendors and Humana internal departments to obtain identified savings through PO creation and invoice payment.

Ensure pertinent information is collected, accurate, and available.

Development of reporting to address management requirements.

Communicate effectively through various channels - email, individual interactions, group meetings, and presentations - to C-level, executives, end users, management, developers, and software 3rd Parties.

Use your skills to make an impact

Required Qualifications

Bachelor’s degree from an accredited college or university and / or 10 years of experience in technical leadership in vendor management, IT procurement, and / or Information Technology.

5 years of people leadership / management experience.

In-depth knowledge and direct experience in high dollar and complex vendor contract negotiations, technology, and risk best practices.

Strong verbal and communication skills.

Ability to influence peers and leadership teams across the organization.

Preferred Qualifications

Experience with IT asset, risk, or IT supplier management.

Liaison experience between IT stakeholders, Business, and IT finance.

Scheduled Weekly Hours

Pay Range

168,000 - $231,000 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

About us

Humana Inc. (NYSE : HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Equal Opportunity Employer

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion.

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Salary : $168,000 - $231,000

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