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Senior Business Systems Analyst

Humana
Hartford, CT Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/19/2025

Humana Senior Business Systems Analyst Hartford, Connecticut Apply Now

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The Senior Business Systems Analysis Professional who is part of the System Optimization team is responsible for driving efficiency and optimizing processes across multiple procurement systems. This role involves identifying areas for improvement, collaborating with cross-functional teams, and leading process enhancement initiatives to align business objectives with system functionality, ensuring optimal performance and integration across the procurement landscape. The Senior Business Systems Analysis Professional performs analyses of systems, business, process, and user needs, documentation of requirements, cost / benefit analysis, and translation into proper system requirement specifications.

Key Responsibilities :

  • Lead and implement process improvement initiatives across procurement systems (Salesforce, Coupa, Icertis, Oracle), focusing on automation, optimization, and standardization.
  • Collaborate with Procurement, IT, and Finance teams to identify inefficiencies, streamline workflows, and enhance system performance.
  • Analyze current processes and workflows, identifying areas for system improvements and implementing changes to reduce bottlenecks and enhance efficiency.
  • Serve as a liaison between business users and technical teams, translating business needs into system requirements.
  • Maintain up-to-date documentation on processes, workflows, and system configurations.
  • Provide expertise on procurement systems, guiding end users on best practices and system utilization.
  • Participate in system upgrades, testing, and the implementation of new features, ensuring seamless transitions for business users.
  • Lead backlog grooming and prioritization efforts, ensuring key business needs are addressed efficiently.
  • Monitor system performance through KPIs and provide regular reporting to leadership on efficiency gains and process improvements.
  • Support project management efforts for procurement system optimization, ensuring key deliverables are met on time.
  • Mentor and guide junior team members on process improvement methodologies and system capabilities.

Required Qualifications :

  • Bachelor's degree or equivalent combination of education and experience.
  • 5 or more years of experience in systems management, deployment (with business focus), implementation, and program management.
  • 3 or more years of technical experience in data reporting.
  • 3 or more years of technical process automation, project management, data analysis.
  • 2 or more years of Source to Pay, Procurement, Finance working experience.
  • Strong experience with SharePoint Design and Workflow, Oracle, SQL, Coupa, Salesforce, Contract management software, SaaS applications.
  • Experience working with big and complex Source to Pay systems environments, Finance, and AP teams.
  • Experience with tools such as Microsoft PowerBi, Tableau, Qlik for creating data visualizations.
  • Scheduled Weekly Hours : 40

    Pay Range : $78,400 - $107,800 per year

    This job is eligible for a bonus incentive plan based upon company and / or individual performance.

    Description of Benefits : Humana, Inc. offers competitive benefits that support whole-person well-being, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance, and many other opportunities.

    Equal Opportunity Employer : It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.

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    Salary : $78,400 - $107,800

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