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Foster Care Coordinator

Humane Society for Southwest Washington
Vancouver, WA Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 4/27/2025

Job Type

Full-time

Description

Position Announcement

The Humane Society for Southwest Washington is currently seeking a Foster Care Coordinator (Canine-focused) to join our team. This is a full-time, FLSA nonexempt opportunity.

Since 1897, The Humane Society for Southwest Washington (HSSW) has been caring for the animals of Southwest Washington and the surrounding area. We are a donor-supported non-profit with public contracts. Our mission is to rescue, return, restore, rehome, and reconnect one animal at a time. We also own and operate ReTails Thrift Store - the premiere Southwest Washington thrifting experience. Proceeds from ReTails support animal care and shelter operations.

Path Forward 2025 is an exciting and ambitious strategic plan focused on five strategic pillars : lifesaving pathways for animals, keeping people and pets together, thriving workforce, mission expansion and leveraging technology. Through these efforts we will build a community low-cost veterinary clinic, behavior and education center and improve animal spaces. We will expand programs and resources for the community allowing people and pets to stay together. People bring our mission to life each day. We are committed to a diverse, healthy, and engaged team of employees and volunteers who strive for excellence, treat one another with kindness, and provide quality and compassionate care for the pets and people we serve.

Foster Care Coordinator

The Foster Care Coordinators arrange the placement and care of animals in foster homes, ensuring their health, behavior, and well-being. This role involves supporting foster volunteers, coordinating medical and behavioral care, and facilitating the smooth transition of animals between the shelter, foster homes, and adoption. The Foster Care Coordinator plays a vital role in expanding the shelter's capacity to care for animals in our shelter and our community.

Essential Duties and Primary Responsibilities

  • Collaborate with fellow Foster Care Coordinator ensuring smooth operations, effective communication, and high-quality support for foster volunteers and animals.
  • Arrange the timely placement of animals into suitable foster homes, aligning with foster volunteers' skills and availability, while ensuring the prompt return of foster animals for adoption or spay / neuter procedures.
  • Maintain foster communication postings and medical / behavioral records for animals in the foster program, while tracking and reporting progress to ensure compliance with organizational standards.
  • Enhance foster volunteer and foster mentor participation through prompt communication, appointment scheduling support, events, and hands on training.
  • Triaging after-hour emergency medical or behavioral situations to determine appropriate action, including referrals to 24-hour emergency veterinary clinics and support for after-hour euthanasia or phone counseling with veterinary practices.
  • Work in-tandem with Shelter Operations Leadership and the Behavior Team to identify animals that would benefit from foster placement, foster-based adoption programs, and assist in developing training plans to support each animals' needs.
  • Update and implement trainings, protocols, and SOPs to meet the changing needs of the animals in our Foster Program.
  • Ensure compliance with foster & animal care procedures to confirm animals receive proper supplies, medical treatment, socialization, and rehabilitation to re-enter the adoption program efficiently.
  • Maintain an inventory of Foster Program supplies and participate in department budget planning.
  • Occasionally operate company vehicles to transport foster animals. Open / close facility as needed.

Required Knowledge, Skills, and Abilities

  • Minimum of one year of experience in customer service, conflict resolution, scheduling, or coordinating, with strong people skills, emotional intelligence, and possess effective communication and computer skills.
  • Knowledge of animal health and welfare, including identifying breeds, health indicators, and behavioral issues; experience with canine and feline behavior preferred.
  • Familiarity with neonate care and rewards-based training is a plus.
  • Must hold a Washington or Oregon driver's license with an insurable driving record.
  • Euthanasia Technician Certification : certification must be obtained within 6 months of employment, training provided.??Additional compensation is provided once certification is obtained and the employee is scheduled for humane euthanasia services.
  • Physical Requirements & Working Conditions

  • Comfortable speaking with individuals and groups.
  • Perform various physical tasks, including walking, standing, sitting, stooping, squatting, bending, typing, and using arms, hands, and fingers for grasping, lifting, and operating equipment.
  • Repetitive hand use may be required for computer, telephone, and cell phone operation, including extended periods of keyboard use.
  • Must be able to occasionally lift up to 50 pounds with assistance; reasonable accommodation will be provided for individuals with disabilities.
  • Requires flexibility to work occasional weekends, evenings, and on-call shifts, with leadership responsibilities.
  • Work is performed in an animal shelter that operates seven days per week, with exposure to environmental conditions that include working with and / or near animals. There is potential exposure to fractious animals, high-noise levels, zoonotic diseases, animal bites and scratches, cleaning chemicals, allergens, and potential exposure of infectious diseases to self and personally owned animals.

    This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship. HSSW participates in E-Verify.

    Compensation

    The hourly pay range for this position is $20.24 to $24.50 per hour. The starting pay within that range is dependent upon experience.

    Full Time Employee Benefits

    In addition to serving in an organization with a compassionate and strategic purpose; full-time employees currently enjoy the following benefits and employee perks.

  • Health, dental, and vision insurance benefits that become effective the first of the month after hire.
  • Matching percentage 401 (k) retirement plan that begins the first month after hire, has a 3-year graded vestment schedule and a ROTH contribution option.
  • Employee assistance program for all household member access.
  • Section 125 FSA Cafeteria Plan for out-of-pocket health and / or dependent day care expenses.
  • Numerous employee discounts and discounts with partner organizations.
  • Access to affordable life, disability, and accidental supplemental insurance.
  • As a 501c3 non-profit organization, full-time employees may be eligible for Public Service Loan Forgiveness with the potential to eliminate student loans within 10 years!
  • Paid Time Off (PTO)

    This position accrues PTO at a rate of 2 hours for every 40 hours worked. Additional Paid time includes :

  • Floating Holidays.
  • Bereavement leave.
  • Pet bereavement leave.
  • Jury duty pay.
  • The ability to build a long-term sick-leave bank.
  • Culture

    Vision : A community where everyone loves and cares for animals.

    Mission : Rescue. Return. Restore. Rehome. Reconnect. One animal at a time

    Values : Compassion. Collaboration. Excellence. Service. Integrity.

    The ultimate team player :

  • Displays interest, enthusiasm, and an affinity for working with people.
  • Demonstrates an attitude in being of-service, using good judgment, maintaining a positive outlook, and ideally, a sense of humor.
  • Works well in teams and demonstrates an attitude and commitment to collaboration with a sincere interest in helping others succeed.
  • Is committed to achieving excellence individually and as a part of the team.
  • Exhibits adaptability, curiosity, flexibility to change, open to new ideas, and encourages others to recognize changes in work tasks, situations, and environment as an opportunity for transformation.
  • Is committed to personal and professional development through life-long learning.
  • How to Apply

    Does HSSW sound like the right place for you? Does this job sound like a great fit? Do you feel a dedication to HSSW's mission, vision, and values? Then, if you meet the qualifications for this position, click the Apply button to begin your journey today. HSSW participates in E-Verify and requires a Motor Vehicle Records release.

    For more information visit https : / / HSSW.org / careers /

    Application Deadline : Open until filled.

    Salary Description

    20.24 to $24.50 per hour

    Salary : $20 - $25

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