What are the responsibilities and job description for the Customer Service Specialist position at Humane Society of Missouri?
The Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If you love working with animals and communicating with people, this job could be a great fit for you.
Responsibilities include:
- Cleaning reception area,
- Completing and filing paperwork,
- Operating Adoption Center computer system, and
- Providing essential care to animals received.
This is a full-time, entry-level position, which will include weekend hours. Starting pay is $16/hour. Qualified candidates must have a high school diploma or equivalent, and at least 3 months of customer service and animal handling experience is preferred.
The Humane Society of Missouri offers competitive wages and excellent benefits:
- Medical, Dental, and Vision insurance
- Short-term disability
- Long-term disability (100% employer paid)
- Retirement Savings Plan
- Flexible Spending Accounts
- Employee Assistance Program
- Paid time off, including vacation, sick and holiday pay
Employees are eligible for the following discounts after 90 days of employment:
- 40% off veterinary services
- 15% off prescription diets
- $50 off adoptions at HSMO
- 10% off gift shop
