Employee Relations Manager

Employee Relations Manager , New York City Manhattan

• Location: Manhattan, New York City (Hybrid – 3 days a week in the office)
• Employment Type: Full-Time (Temp-to-Perm opportunity for the right candidate)
• Please send your resume to mrosado@humanedge.com

Summary:

• The Employee Relations team supports the creation and maintenance of a positive environment for employees and leaders, while mitigating risk to Healthfirst.
• The ER team is responsible for responding to, investigating, and recommending resolutions for varied issues and complaints.
• The ER team is integral to resolving concerns by coaching and advising employees and leaders.
• The ER team also identifies common concerns and opportunities and proposes proactive solutions.
• The ER Manager is a seasoned HR professional.
• He/she will manage and resolve complex employee relations matters in a consistent, empathetic, and legally sound manner.
• As the more experienced team member, he/she will manage escalated matters, be a source of guidance to more junior team members and provide nuanced and challenging coaching to leaders and employees.

Duties & Responsibilities:

• Partner with the Director, Employee Relations, and HR Compliance to build a strategic Employee Relations Center of Excellence.
• Collaborate with and be a go-to resource for HR Business Partners for all Employee Relations issues, offering guidance on performance improvement matters, complex employee situations, and involuntary terminations.
• Guide managers in drafting performance improvement plans and termination documentation.
• Resolves, guides, and facilitates difficult conversations, including involuntary terminations.
• Use solid judgment and discretion when responding to grievances.
• Work on HR Operations projects, implementations, and initiatives.
• Manage employee relations investigations.
• Partner with HR Compliance to create and update HR Policies.
• Counsel HR colleagues and managers on trending employee relations issues, potential risks to the organization, and ways to mitigate risk.
• Prepare and conduct training for internal stakeholders on internal employee relations trends, best practices.
• Use Employee Relations data to prepare charts and reports on trends.
• Partner with the HRBPs to assist in the workforce reduction process.
• Ensure cases are properly logged in the ER and Leave case management system.
• Additional duties as assigned.

Minimum Qualifications:

• 5 years’ experience managing complex employee relation issues and investigations.
• Bachelor’s degree from an accredited institution.
• Demonstrated experience managing varied employee relations issues.
• Deep knowledge of federal and state employment laws