Loan Administrator

Position Title: Loan Administrator 

Location:  Lynchburg

Benefits:  

• Salary Range: $20.00-$23.50
• Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion 
• Medical, Dental, and Vision 
• Flexible Spending Account (FSA)
• 403(b) Retirement plan with company match and contribution
• Tuition Reimbursement
• Professional development opportunities
• Life insurance, Short Term and Long Term Disability insurance

Summary: Are you detail-oriented, highly organized, and ready to make a meaningful impact in the community? Join HumanKind as our Loan Administrator and play a key role in supporting LendingKind and the Economic Resource Center. You’ll be responsible for ensuring accurate, seamless back-office loan operations while contributing to the financial wellness of our clients. 

If you have a passion for numbers, thrive in a fast-paced environment, and enjoy collaborating with a dedicated team, this position is your opportunity to grow while helping others succeed. 

Success In This Role Looks Like:  

• Maintaining and mastering loan and accounting systems, including daily reconciliation of payments.
• Accurately setting up and disbursing loans while ensuring all necessary documentation is complete and organized.
• Generating lien release letters and maintaining title records efficiently and accurately.
• Negotiating with insurance companies to secure favorable outcomes for clients and preparing detailed weekly reports.
• Supporting the Economic Resource Center team with past-due loan monitoring and reporting.
• Staying current with State and Federal Banking Regulations, ensuring compliance and recommending changes as needed.
• Providing excellent customer service to both internal staff and external clients throughout the loan process.
• Assisting with audits by preparing and submitting documentation under the direction of the Controller.

Career Path: As a Loan Administrator, you’ll have opportunities to enhance your expertise in loan management, accounting, and compliance while contributing to a mission-driven organization. Potential career paths include senior accounting roles or other leadership opportunities within HumanKind’s financial operations team. 

What You Bring To The Team:  

• Attention to detail and organizational skills are critical.  
• Proficiency with Microsoft Office, especially Excel, and experience with databases (Blackbaud Financial Edge is a plus).
• Strong organizational skills, with the ability to meet deadlines and prioritize effectively in a dynamic environment.
• Knowledge of bookkeeping, account reconciliations, and the entire accounting process.
• Exceptional written and verbal communication skills to work effectively with a diverse team and client base.
• A commitment to confidentiality and professionalism in handling sensitive financial information.

Why Join HumanKind:  

HumanKind is a non-profit human services organization that has been serving children and families for more than 120 years. We offer programs and services that instill hope and equip people with the tools to build a strong foundation for life. 

With an emphasis on inclusion, we help individuals and families who face any number of life’s challenges. Our programs cover everything from financial education to foster care, from early childhood resources to services for adults with developmental disabilities.  

HumanKind’s unique workplace culture is what sets us apart and makes us a Best Place to Work. We recognize that this culture exists because of our values. We acknowledge that we are humans on this journey, and none of us have fully arrived, but we are committed to striving and aspiring toward living out our values each day.  

We Value: 

• Actively working for equity and inclusivity, practicing humility and curiosity, taking responsibility, continuously evolving for change.
• Prioritizing caring for our people, fostering a nurturing environment, celebrating small wins, acknowledging challenges, embracing innovation and adaptability.
• Nurturing growth in ourselves and others, leveraging strengths, equipping with tools for success, fostering a positive learning environment.
• Staying mission-focused, serving with empathy, putting egos aside, upholding ethics, communicating openly, providing support, and encouraging feedback.