Solutions Engineer

🔍 What we're looking for. Humata Health is seeking a technically proficient and results-driven Solutions Engineer (Technical Delivery & Support) to join our Delivery team. In this role, you will be a key customer-facing technical contact, providing expert support and guidance to customer IT and EMR teams. You will own and manage critical technical integrations and systems, ensuring seamless delivery and ongoing support.

📍Location: Remote - US

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✅ What you'll d

o:End-to-End Technical Integration Delive

• ryLead end-to-end design and deployment of integrations involvin
• g:278R EDI transactions (Healthcare Services Review Request for Review and Respons
• e)275 EDI document management workflows for supporting documentati
• onRESTful APIs for synchronous data exchange with EHR, payer, and third-party syste
• msFile-based integrations (e.g., SFTP transfers for batched document exchang
• e)Design, build, and optimize data mapping schemas between customer systems and Humata Health platforms, includin
• g:EDI X12 to internal data mode
• ls278R loops (2000E, 2010EA, 2010EB) to API payload forma
• tsMapping HL7 or custom EMR data structures to internal workflo
• wsManage B2B VPN tunnels, IP whitelisting, and security credential provisioning (SSL certificates, mutual TLS), ensuring secure and compliant data transmissio

n.Technical Troubleshooting & Quality Assuran

• cePerform payload-level debugging of JSON, XML, and EDI data using tools such as Postman, Insomnia, and EDI Notepa
• d.Build SQL scripts fo
• r:Data migration pre-validation and post-migration audi
• tsLive data integrity checks across syste
• msRoot cause analysis of data mismatches and failed transactio
• nsUse packet tracing and VPN diagnostic tools (Wireshark, tcpdump) to debug connectivity issue
• s.Develop automated test scripts for integration validation (e.g., Postman Collections with Newman CLI
• ).Monitor production data flows using internal tools and external monitors, with alerting configured for integration failure scenarios (timeouts, schema validation failures, etc.

).Technical Project Architecture & Documentati

• onCreate and maintain sequence diagrams, data flow diagrams, and API schema documentation for all integration
• s.Document VPN configurations, encryption protocols, and authentication flows (e.g., OAuth 2.0, API key rotation
• ).Define error handling frameworks across integrations, standardizing error response formats and retry logi

c.Technical Advisory & Collaborati

• onServe as the technical SME for customer IT teams, providing guidance o
• n:EMR system connectivity (Epic, Cerner, Athenahealth, etc
• .)Data normalization for authorization workflo
• wsPHI/PII encryption standards and HIPAA-compliant data handli
• ngActively contribute to product feedback loops, identifying enhancements to APIs, integration tooling, and internal debugging utilitie
• s.Collaborate with engineering teams to design reusable integration frameworks and middleware components (e.g., Mirth Connect channels

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⭐️What you'll need to be successful in this ro

• le:Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent technical fie
• ld.5–7 years of hands-on integration engineering, with direct ownership of EDI and API implementations in a healthcare environme
• nt.Deep expertise with EDI X12 standar
• ds:Specifically 278R transactions: Service Type Codes, Request/Response data flow, segment loop
• ing275 Attachments for clinical documentation excha
• ngeAdvanced SQL proficiency (CTEs, window functions, ETL data validation workflow
• s).Hands-on experience with interface engines (strong preference for Mirth Connect or comparable platform
• s).Expert with REST API protocols, includi
• ng:Authentication methods (OAuth2, Basic Auth, API ke
• ys)API schema validation (JSON Schema, XML Schema Definition - X
• SD)Rate limiting, pagination, and error handling best practi
• cesStrong familiarity with healthcare IT syste
• ms:EMRs like Epic (Interconnect API), Cerner, Athenahea
• lthRevenue cycle systems, prior authorization syst
• emsProficient in configuring and troubleshooting B2B VPNs, SSL certificates, mutual TLS, and data encryption protocols (AES-256, SHA-256 hashin
• g).Experience with network troubleshooting tools (e.g., Wireshark, OpenVPN, tcpdum
• p).Solid understanding of HIPAA, HITRUST, and data privacy/security compliance framewor
• ks.Comfortable with automation tools for API testing and monitoring (e.g., Postman, Newman, Swagger Inspecto
• r).Experience with healthcare prior authorization workflows, utilization management, and revenue cycle operatio
• ns.Experience building or working with event-driven architectures (e.g., webhook-based notifications, Kafk
• a).Familiarity with PowerBI, Looker, or equivalent tools for integration health monitoring and reporti
• ng.Contributions to technical enablement: reusable Postman collections, internal knowledge bases, data mapping templat
• es.Ability to mentor junior technical implementation specialis
• ts.Willingness to travel to customer sites as required (up to 25