Peer Coach III - Behavioral Health

DEFINITION

• Provides peer support to adults experiencing a behavioral health crisis.
• Provides lead direction, and/or training to a group of Peer Coaches supporting and assisting clients who are receiving social or health and human services.

EXAMPLES OF DUTIES

• May lead, plan and review the work of staff responsible for providing support and assistance to clients who are receiving social or health and human services.
• Prioritizes and manages workload distribution.
• Identifies and provides individual instruction to co-workers for work deficiencies.
• Provides feedback to supervisor as requested.
• As part of a social or health and human services team, provides 1:1 and/or group peer coaching, mentoring, support and assistance to social service clients.
• Responsible for the most complex and difficult cases.
• Supports individuals to develop client-driven goals for wellness and strategies for achieving those goals, including the active participation in relevant social or health and human services program activities.
• Provides role modeling and encouragement to clients to take personal responsibility and to self-advocate in actively pursuing their own wellness plans.
• Participates in reciprocal education with other providers to support integration of peer support and recovery principles within provider teams.
• Helps link clients to needed resources and develop personal supports for their self-identified wellness plan.
• Serves as a mentor to promote hope and empowerment.
• Accompanies clients to meetings and case conferences to support a person receiving services to self-advocate for their self-identified needs, to act as an advocate as needed to help clients communicate their unique and subjective experiences and perceptions and to provide a "bridge" between providers and individual(s).
• Provides an orientation to services for individuals in need of services.
• Communicates, represents and promotes the person's perspective to other service providers within the social service or health and human services system when there is a barrier to an individual acting on their own behalf.
• Develops, coordinates and identifies outcomes of workshops, conferences and other coordinated efforts to individuals receiving services.
• Provides evaluation of peer and non-peer driven activities to improve client services.
• Participates in and conducts program outreach activities, including providing information about social service or health and human services programs to the general public and targeted audiences/communities.
• Reviews existing programs and supports the development of new programs and resources for implementation of recovery/resiliency principles, as well as strength-based, client and family driven services.
• Represents the Department in local and statewide meetings to support networking with other providers and stakeholders.
• Attends and participates in meetings, workshops and conferences as assigned to support professional development and training.
• Performs related duties as assigned.

QUALIFICATIONS

• Cultural awareness of the communities served; The basic strengths, needs and challenges, attitudes, and behaviors of people with mental health/wellness challenges.
• General types of goals and purposes of cross-system partnerships in public social services programs.
• How to inspire hope with others.
• Public and/or private agency, as well as general community resources available for people with social service needs.

• Leading, directing, and training other staff.
• Evaluating and making appropriate recommendations and corrections on selected cases.
• Determining appropriate course of action in emergency situations.
• The concepts of integrated wellness.
• The principles of resiliency, recovery and peer support
• The basic principles and practices of social service or health and human services programs.
• The basic principles and practices of related system providers (education, juvenile justice, Women Infants and Children, Child Protective Services, domestic violence services)
• Understanding the cultural and social factors of those clients being served
• The ability to engage with individuals/families receiving services using compassion, empathy and a reciprocal approach.
• Understanding the ethnic, racial, cultural and social factors of diverse individuals and communities that may affect behavior patterns.
• Effective communication in socially and culturally respectful ways with clients, professional colleagues, and community members.
• Exercising sound judgment when evaluating situations, initiating action, and developing alternatives based upon using established procedures and regulations and implementing recovery principles.
• Demonstrating accountability in following written and oral instructions.
• Following written and oral instructions
• Maintaining confidentiality of case files according to HIPAA guidelines.
• Reporting to work site at the assigned times.
• Maintaining accurate and systematic records.
• Effectively establishing and maintaining good relations with a range of social and ethnic groups reflective of those individuals receiving services.
• Communicating effectively with individuals from diverse socio-economic and cultural backgrounds to ensure access to and client satisfaction with services.
• Participating as a team player and work with others

• Some positions in this classification series may require possession of a valid California driver's license.

• One (1) year of full-time experience performing duties comparable to the County's classification of Peer Coach II.

WORKING CONDITIONS & ADDITIONAL INFORMATION

ADDITIONAL INFORMATION

HOW TO APPLY

A complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County’s automated application system at https://www.governmentjobs.com/careers/humboldtcountyca.

Applications must be submitted no later than the final filing date and time listed on the job flyer.

It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected.

Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process.

Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible.

SELECTION PROCEDURE

The County utilizes a set of rules to ensure that our hiring processes are fair and equitable. Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.

FREQUENTLY ASKED QUESTIONS

How long does it take to fill out the application?

Can I change my application after submitting it?

How long until I hear back from you and how can I check for updates on my application?

Will I be informed if I am not selected for an interview / Oral Exam?

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive, and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The County Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, LGBTQIA community members, etc.) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways – oftentimes, outside of formal institutions – and strives to take a holistic approach in assessing an applicant’s qualifications for a position.

If you’re excited about this role but your past work experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply.

REASONABLE ACCOMMODATIONS

The County of Humboldt is committed to providing equal access and opportunities in its programs, activities, and employment, and does not discriminate on the basis of mental or physical disabilities. The Human Resources Department is located in the Humboldt County Courthouse, which has an accessible entrance on 4th Street. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. If invited to an examination and you are in need of a reasonable accommodation, please contact Human Resources immediately at (707) 476-2349 so arrangements can be made.

EQUAL OPPORTUNITY EMPLOYER

The county is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances.

MEDICAL EXAMINATION

A pre-employment medical examination provided by the County may be required upon offer of employment.

OTHER EXAMINATIONS

Some positions also require psychological evaluation and/or extensive background investigation.

LICENSES

Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver’s license.

PROBATIONARY PERIOD

Persons appointed to regular County positions serve a probationary period. This is normally six (6) months but could be up to one (1) year. All designated safety employees serve a one-year probationary period.

EMPLOYMENT ELIGIBILITY

It is the County’s intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment, you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.

DISASTER SERVICE WORKERS

All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.