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Performs administrative and certain clinical duties under the direction of physician. The duties of Medical Assistants vary depending on the clinic, size of practice, physician specialty and physician preference. Medical Assistant is responsible for assisting with patient care. Medical Assistants report to the Clinic Supervisor and Physician.
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TASK LETTER CODE
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PRIMARY DUTIES
(Are the essential job tasks or primary responsibilities that the individual who holds the position mist be able to perform unaided or with the assistance of an accommodation. For example: “DO” (action verb) “WHAT” (object) – “Collects vitals from patients at the being of the visit according to clinic protocol”.
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% OF TIME PERFORMING DUTY
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A
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Greets and escorts patients to exam/procedure rooms.
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B
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Takes and records vital signs and medical histories in accurate & precise manner.
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C
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Explains treatment procedures to patients, prepares patients for examinations, assists physician during exams/procedures. May relay instructions to patients/families as directed by physician.
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D
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May perform minor procedures (suture removal, dressing changes, wound care) as directed and deemed competent by physician.
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E
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May collect and prepare laboratory specimens.
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F
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Appropriately disposes of contaminated supplies, according to Infection Control policies/procedures.
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G
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Accurately charts in patients’ medical record. Maintains accurate and organized records of patient visits, treatment, testing reports, etc. Manages charts to ensure information is completed and filed appropriately.
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H
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May prepare and administer medications/injections as directed by physician.
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I
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Authorize prescription drug refills as directed by physician. Telephone or fax prescriptions to pharmacy. PHYSICIAN MUST DESIGNATE SPECIFIC AUTHORITY TO MEDICAL ASSISTANT TO PHONE IN PRESCRIPTIONS AND RE-FILLS.
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J
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Arrange for hospital admissions or laboratory, radiological procedures, or other testing.
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K
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Obtains lab/radiology/other reports while maintaining these in a file until seen and initialed by physician. Reports critical values immediately to physician
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L
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Obtain pre-authorizations as required for outpatient services and office procedures.
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M
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Assists with patient referrals and follow up as directed by physician. Screens phone calls from patients, returns messages, and provides pertinent information as directed by physician.
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N
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Must cross-train to learn receptionist duties such as answering phones, greeting patients, patient referrals (if needed) handling correspondence, scheduling appointments, and billing procedures.
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O
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May arrange exam room instruments and equipment. Order and maintain supplies and equipment as directed by physician.
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P
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Demonstrates skill and accuracy in hospital computer application.
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Q
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Maintains harmonious relationship within the office and with co-workers providing support and assistance to ensure quality patient care.
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R
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Communicates clearly and tactfully with patients, their families, and other staff members.
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S
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Maintains confidentiality of all patient/resident/staff information.
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T
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Other related duties as assigned.
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DESCRIPTION OF ESSENTIAL PHYSICAL DEMANDS AND WORKING CONDITIONS
JOB TITLE:
Physical Demands:
- Frequent extremely heavy physical effort (lift, carry, push, pull 50 pounds or more)
- Frequent standing, sitting, or walking
- Lifts, positions, pushes and/or transfers patients
- Lifts supplies and equipment
- Manual dexterity and mobility
- Considerable reaching, stooping, bending, kneeling, crouching
- Visual acuity with or without correction
- Acute sense of hearing with or without correction
Working Conditions:
- Regularly exposed to the risk of blood borne disease, infections, and contagious disease
- May be exposed to biohazardous, radioactive substances, toxic chemicals
- May be exposed to explosive chemicals, gases, and low-level radiation
- Subject to burns and cuts
- Contact with patients under wide variety of circumstances
- Exposed to unpleasant elements (accidents, injuries, and illness)
- Handles emergency or crisis situations
- Performs emergency care
- Requires judgment/action which could have a significant impact on a patient’s life
- May be exposed to all types of weather and temperatures
Required Protective Equipment:
- Mask, gown, medical gloves, face shield as necessary and other equipment as required by OSHA and CDC regulations and hospital policy.
Review:
I have read and understand the job description for the position of Medical Assistant. The expectations of my job have been explained to me and I have had an opportunity to ask questions. I acknowledge that the contents of this job description are intended to describe the general nature and level of work being performed by person assigned to this position and are not to be construed as an exhaustive list of all responsibilities, duties, and skills of the person so classified. Further, I certify that I can meet the personal/physical/licensure/certification requirements of this position.
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