What are the responsibilities and job description for the Hospitality Coordinator II position at Humetis Group?
Job Description
Job Description
Job Title : Hospitality Coordinator
Duration : 2 months
Location : Big Bend National Park Texas, 79834
Description :
The Front Desk Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by location based on client requirements and business needs.
Job Responsibilities :
- Greet and provide customer service to guests while anticipating their needs Supply guests or travellers with directions, travel information, and other information such as available services and points of interest.
- Book reservations, rentals, and coordinate registration Operate a register and / or software system to complete cash and credit card transactions.
- Answers phone calls and emails and delivers messages as needed.
- Maintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
- Coordinate resolution of guest concerns Communicates closely with all departments to ensure a seamless guest experience.
- Develop new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
- Candidates must be on site.
- Candidate must be able to stay until at least June 15th.
- Transportation, housing and meals provided.
- Position is in an extremely remote location.
- Shifts may vary.
- Overtime is authorized as needed only.
Qualifications / Certifications
