What are the responsibilities and job description for the CDL Delivery Driver position at Hummingbird Wholesale?
Job title: CDL Delivery Driver
Department: Logistics
Reports to: Logistics Manager
Status: Non-Exempt, Full Time, 40 hours per week
Competitive Wage, Great Benefits!
Open until filled
About us:
Hummingbird Wholesale is a small, family and employee owned & operated company distributing organic food throughout the Pacific Northwest and into northern California. We are a team of highly engaged and extraordinarily productive people who are inspired to work hard, have fun, and give our very best at all times. We are motivated by our mission, vision, and values. We work effectively & efficiently, and enjoy connecting with each other through our daily work.
Our Mission, Core Values and Culture:
We endeavor to serve people and the planet by providing the highest quality, most nutritious foods, grown as locally and sustainably as possible to nourish the body, mind, and soul. We practice principles of ecological & social justice in our business operation, and strive for minimum packaging and waste. We value long-term relationships with farmers, vendors, coworkers, and customers.
Do you want to work at an Employee-Owned Company who is rated one of the 100 Best Green Workplaces in Oregon?
In January 2023, Hummingbird owners Charlie and Julie Tilt made a bold move by transitioning their ownership of the company to an Employee Owned Purpose Trust, securing and guiding the mission and values of the business into perpetuity. The Purpose Trust was established to serve as a co-creator of life-enhancing, inclusive, and healthy food systems for our regional and global community. We invite you to join us as we work together to transform the world toward a sustainable food production system which supports the health of the people who depend on it, as well as the earth’s precious ecosystems.
Can work be fun?
We think so! Creating a positive, safe and healthy work environment is central to our mission and values. From our weekly, all-company huddles where we share what's going on in each department and our quarterly profit-sharing program, to unique benefits like our coworker annual self-care stipend, we walk our talk.
Compensation Benefits Perks:
We offer competitive wages and generous benefits and perks including health insurance with an HSA option, paid vacation, paid holidays, paid sick leave, paid volunteer time, 401K, profit sharing, self-care funds, wholesale pricing on Hummingbird products and with a curated list of local vendors, and more!
Job Summary:
Be responsible for the timely and accurate delivery of products to customers via truck while ensuring the highest standards of friendly customer service, communication, and attention to detail. Ensure safety compliance with strict adherence to procedures and proactive measures to protect Coworkers, the public, and equipment. Collaborate with external customers and internal teams to provide a seamless customer experience, addressing any delivery concerns proactively. Work closely with the Logistics Team to maintain equipment, supplies, and information systems and provide valuable feedback on route efficiency and safety to drive continuous improvement.
Essential Functions:
- Safely operate a commercial vehicle in compliance with all DOT regulations for Class B commercial vehicle, maintaining professionalism and calm under pressure.
- Perform thorough pre and post-trip inspections and adhere to all company, governmental, and regulatory agency policies and guidelines.
- Promote a strong safety culture by working and driving safe and supporting safety with Coworkers.
- Maintain equipment and supplies, promptly reporting maintenance needs to the Logistics Manager.
- Accurately double check loads and paperwork for accuracy and ensure efficiency by securing deliveries while minimizing losses.
- Adhere to scheduled delivery windows, maintaining reliability and professionalism.
- Provide constructive feedback to Logistics and Warehouse teams to improve efficiency and customer service.
- Complete required paperwork, collect payments, and manage returnable deposit containers accurately
- Take care and pride in meeting the needs of each customer on route.
- Identify sales opportunities and issues in stores and report back to the Customer Service team and/or Logistics Manager.
- Use all company systems in compliance with established policies and procedures including workplace safety and food safety policies and procedures.
- Participate and contribute to strong safety culture by working safe and supporting safety with Coworkers.
- Help generate healthy company profits consistent with our mission and principles.
- Uphold the highest standard of food safety by following all policies and procedures in the Food Safety Plan applicable to the job title.
- Communicate in-person, via phone, and over email in a friendly and professional manner.
- Participate in department meetings and trainings as needed and/or scheduled.
- Complete company-sponsored training in Lean and Kaizen culture, use Lean and Kaizen principles in collaboration with Coworkers to reduce waste, improve customer outcomes, and support company goals and objectives.
- Comply with all applicable company, governmental, and regulatory agency policies and guidelines.
- Give great customer service, understanding that every relationship counts. Build mutually rewarding, long term relationships with Coworkers, customers, vendors, and community.
- Help drive our sustainability practices through participation in and help improving company sustainability initiatives and programs. Complete company-sponsored training and participate in Hummingbird’s waste-stream reduction program, minimizing waste and properly sorting waste-stream items into designated receptacles.
- Arrive to work each day ready to participate in helping others do their best. Be committed to having fun.
- Be enthusiastic and active in growing and improving personally and professionally.
- Exhibit respectful behavior.
- Have excellent attendance and punctuality.
Job Requirements and Qualifications:
Education: High school diploma or equivalent required.
Training Requirements (licenses, programs, or certificates):
- Valid Class B Commercial Driver’s License with Air Break Endorsement required.
- Valid Medical Card required.
Skill Requirements:
- Proficient and safe driver with clean record.
- Stay calm and flexible under pressure in a fast-paced environment.
- Ability to give excellent customer service at all times, able to anticipate customers’ needs through being attentive, listening, and communicating effectively.
- Ability to read maps, use GPS systems, and efficiently plan routes. Familiarity with delivery area is preferred, or ability to learn quickly.
- Able to maintain a consistent and prompt schedule.
- Basic mechanical knowledge, able to diagnose issues and perform inspections.
- Detail oriented, well organized.
- Effective oral and written communication skills, good interpersonal communication skills.
- Ability to work well individually and with others.
- Basic math skills.
- Basic computer skills.
Experience:
- 2 years commercial delivery.
- Customer Service – previous experience in a position that interfaces directly with customers on a regular basis is required.
- Any experience with route scheduling or fleet management is a plus.
- Natural Foods – any experience, personal or professional, with the natural foods industry is a plus.
Physical, Mental and Visual Requirements:
- In support of some essential job functions, the position requires the CDL Delivery Driver to work in commercial food production and warehouse environments. While in these environments, the Coworker must be able to safely comply with all company and regulatory rules and guidelines.
- The position requires frequent and repeated exposure to major food allergens, including but not limited to, wheat, tree nuts, dairy, and soybeans.
- Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this CDL Delivery Driver position.
- The CDL Delivery Driver position requires driving alone for many hours at a time.
- The physical and mental demands described below for CDL Delivery Driver must be met by a Coworker to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- While performing the duties of this job, the Coworker will be required to move frequently, stand, walk, bend, kneel, stoop, reach, climb, and sit regularly. The Coworker is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The Coworker must be able to regularly lift and/or move up to 60lbs on a repetitive basis.
- Be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.
- Have the ability to push/pull pallets with weights of up to 2,500 lbs. with an electric pallet jack when needed.
- Be able to use electric and manual pallet jacks.
- Have the ability to safely move pallets on and off a truck lift gate while using both a manual and electric pallet jack.
Other Information (travel required, workplace environment, etc.):
- Travel to visit potential or current vendors, customers, or attend trade shows, educational conferences, or industry events will be necessary throughout the year.
- The CDL Delivery Driver position requires being away from home overnight 2-3 nights per week.
- Must be able to comply with government regulations for CDL drivers, including passing a pre-employment drug screening test, participating in a random drug & alcohol screening pool, and reporting to the lab before the deadline when selected for random drug and alcohol screenings.
- Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the CDL Delivery Driver job.
Conclusion:
This job description is intended to convey information essential to understanding the scope of the CDL Delivery Driver’s position but is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position.
Salary : $25