What are the responsibilities and job description for the Scooper position at Humphry Slocombe Ice Cream?
Our Story…
Humphry Slocombe was born and bred in San Francisco, opening our first shop in 2008. We now have 9 shops across the Bay Area, an Events team, and pints at specialty grocery stores. Everyone loves to ask our founders, “which one of you is Humphry and which one is Slocombe?” The answer is neither of them. Inspired by their love of British comedy, Humphry Slocombe is named after the two lead characters (Mr. Humphries and Mrs. Slocombe) from the fabulous 1970’s BBC sitcom “Are You Being Served?” Another question we often hear is “Why all the unusual flavors?” We don’t really think of our flavors as unusual and that’s why we let our guests sample everything we have. Everything. There’s no better way to educate guests about how interesting ice cream can be than to get them to try it.
Here is what we do everyday
We prepare the shop before we open the doors so we are ready to welcome customers in. This means we make sure every step our customers take from the sidewalk to the dip case and everything in between is as good as the quality and flavors of our ice cream. Whether we are making the perfect scoop, float or sundae we have a personal responsibility to get it right for the customer and to live up to all the hard work it took to get the ice cream to the shops. We have many responsibilities during the day including food preparation, cleaning and following up on shop communications and operations. All of these things are done with a “drop what you're doing attitude” when a customer walks through the door. After a hard day's work we set up the shop for the next day and we’ll do it again tomorrow.
You are the right fit if:
- You are passionate about food, flavors and the emotions they invoke and you like to talk about it.
- You are curious about how things work and are willing to fix or improve things when you see the opportunity.
- You have integrity and you do the right thing even when it's hard or when no one is looking.
- You can communicate verbally and written clearly and effectively.
- You can carry out your daily responsibilities as part of a supervised team or work unsupervised and still have the same level of execution.
Basic Qualifications
- Be social, polite and build relationships with everyone that walks through the door.
- Know your flavors and recipe standards so you can talk to and serve customers confidently.
- Be able to stay up to date on our rotating flavors and recipes, shop communication and operational policies on every shift and be ready to take action when it’s needed.
- Arrive and clock in on time and in dress code to every shift.
- Be responsible for the food safety & cleanliness standards of your Shop.
- Be responsible for your shop’s business success by ringing accurately, handling cash carefully and recommending add-ons to every customer.
- We require that you are available for 2 of the 3 weekend days at the minimum.
- Be responsible for shop operations and routines including ordering and inventory.
Basic Requirements
- Stand, walk, stoop, kneel and bend at the waist for extended periods of time
- Ability to lift up to 25 lbs
- Ability to regularly work evenings and weekends
- Get your Food Handler Card before you start
- Operate a variety of machines, tools, and equipment
- Grasp, finger, reach and scoop
Benefit Information
- Team Member pint free every week
- Team Member scoop free every shift
- 50% discount on everything else
- Team Members cash out tips every shift
- Insurance coverage including medical, dental and vision for full time team members
- Pre-tax health savings account
- Pre-tax commuter benefit
It is typical for new team members to be hired at the entry point of the range for their role.
Humphry Slocombe Ice Cream is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, marital status, military or veteran status, gender identity and expression.
Job Type: Part-time
Pay: $16.65 per hour
Expected hours: 8 – 16 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Concord, CA 94520 (Required)
Work Location: In person
Salary : $17